SnatchBot Support

Welcome to SnatchBot Support. You'll find comprehensive guides and documentation to help you start working with SnatchBot as quickly as possible, as well as support if you get stuck. Let's jump right in!

Please note that the community forum is not a helpdesk.
ProPlan users, remember you can raise a ticket from your dashboard.

Get Started    SNATCHBOT API

Search interaction

This interaction allows users to search in Google or Bing from within the bot. This interaction uses Microsoft Bing API and Google Search API.

This type of interaction allows users to use a bot as a searching service.
There are 3 ways to set up the interaction:

  • You can enter your own API key;
  • Upgrade your bot to PRO-Plan;
  • Start a free trial period.

1. Using your own API key
You can enter your own API key from the search provider. To obtain the key follow the instructions on the Search tab and set up the interaction.

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When using the Collaboration feature, keys are hidden for bot administrators. Only the chatbot owner can see the keys. Bot administrators can set the number of results displayed.

2. Pro Plan subscription
Pro bots can utilize the Search interactions without the need to input an API key. For Pro bots, it is the SnatchBot system that pays for search requests.

3. Free Trial
You can activate a free trial for 14 days. Learn more about Free Trial.

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Note

  • The TTS feature is not applicable to the results of the Search interaction.
  • The Search interaction is not available for Twilio.

Watch this video tutorial ''How to use the Search Interaction feature''

Updated about a month ago


Next Steps

Plugins available

Plugins

Search interaction


This interaction allows users to search in Google or Bing from within the bot. This interaction uses Microsoft Bing API and Google Search API.

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