SnatchBot Support

Welcome to SnatchBot Support. You'll find comprehensive guides and documentation to help you start working with SnatchBot as quickly as possible, as well as support if you get stuck. Let's jump right in!

Please note that the community forum is not a helpdesk.
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Get Started    SNATCHBOT API

Search interaction

Identifies the keyword in the user's message and searches for relevant information via Google or Bing search engines (this interaction uses Microsoft Bing API and Google Search API)

This type of interaction allows users to use a bot as a searching service. You need to enter the API key from the search provider. Follow the instructions on the Search tab to obtain the key and set up the interaction.

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Note

  • The TTS feature is not applicable to the results of the Search interaction.
  • The Search interaction is not available for Twilio.
  • When using the Collaboration feature, keys are hidden for bot administrators. Only the chatbot owner can see the key. Bot administrators can set the number of results displayed.

Watch this video tutorial ''How to use the Search Interaction feature''

Updated about a month ago


Next Steps

Plugins available

Plugins

Search interaction


Identifies the keyword in the user's message and searches for relevant information via Google or Bing search engines (this interaction uses Microsoft Bing API and Google Search API)

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