SnatchBot Support

Welcome to the SnatchBot Support. You'll find comprehensive guides and documentation to help you start working with SnatchBot as quickly as possible, as well as support if you get stuck. Let's jump right in!

The community forum is not a helpdesk
Let’s put this in the front - the vast majority of people here do not work for SnatchBot.

Get Started    SNATCHBOT API

RSS Feed Plugin

The RSS plugin allows you to show content from RSS feeds in your bot as a Card Gallery.

Our RSS Feed Plugin is the most comprehensive and elegant RSS feed solution for easily importing, merging and displaying RSS on your Chatbot.

You set up the RSS Feed Plugin as a Gallery Card which will present up to nine stories. You provide the following information on the Gallery Card:

URL

Place the URL of your RSS feed.

Subscription Title

Add a description of your Gallery Card, which will appear after the user reaches the last story.

Image URL

Add an image to show after the last story.

SETTINGS

Set up the number of stories (maximum nine) to show within the Gallery Card.

Choose whether to let the user subscribe to this RSS feed. (The date, hour, GMT and the frequency are customizable).

Choose whether to enable the ‘Share’ button for each story (Facebook channel only).

Choose whether to allow users to read content within the bot.

🚧

Some restrictions:

In Line, if 'the display several stories in one line’ option is enabled, users will not be able to subscribe to RSS, and ‘Allow users to read RSS content in bot’ will be enabled by default. This limitation is due to Line’s gallery display guidelines.

If you enter the incorrect URL, then users will see the “No articles found” phrase:

Watch this video tutorial to learn more about ''Adding an RSS feed to your chatbot''

Updated about a month ago


Next Steps

Set your chatbot to send you an email alert at any point in the conversation

Sending Yourself Email Alerts

RSS Feed Plugin


The RSS plugin allows you to show content from RSS feeds in your bot as a Card Gallery.

Suggested Edits are limited on API Reference Pages

You can only suggest edits to Markdown body content, but not to the API spec.