COMMUNITY

I have read about snatchbot and zendesk integration in future pipeline.May i know when the target for that integration? Is it support for zendesk support module only?

Hi! I use my bot on my website, fb and viber. After the major update, I tested and remarked issues. I disabled the 2 channels (fb and viber), so we can test it on the website only. From Safari it works only for the 2-3 interactions. From chrome none. (I believe its a cache issue). Can you please check?

How can I set session expiry to never or to min. to three month? In our start message, we check if the user wants to be updated by notifications. The maximum session expiry is set to 10800. After that the conversation starts completly over and go back to the initial message. So the user gets asked every three ours if he wants to be updated by our broadcasts.

Hi Really enjoying playing around with your bot maker so far but I've bumped into a bit of a problem with Variables and Attributes. When using the [customVar KEY=VALUE] [setAttribute KEY=VALUE] commands, the code breaks when receiving a value containing a line break from Line such as: Item 1 Item 2 And variable set as [customVar KEY=[responseTo interaction=ID fallback=TEXT]] The response from the bot ends up being plain text: [customVar KEY=Item 1 Item 2] And no customVar is assigned. There is no breakage if the response does not contain a line break such as: Item 1 Item 2 Is there a way to allow for line breaks and / or scrub them out? I'm hoping to make a simple ordering interaction where to things to be ordered are listed separated by line breaks. Thanks in advance for any help!

I can't even unsubscribe from the bots rss feed is says unsubscribe failed

¿Cómo creo FAQS a partir de un documento txt o una url?

Hi there, I just try to use restaurant order template and want to see user's order in back end just what customer ordered. I mean I just want to see ordered items. Can I do that ? I dont want to see whole conversation which is already asked questions what would you like to order and so on by chatbot.

Hi, I am looking into a Messenger bot and searching how to provide best suitable language to users? My idea is to have choose language as a first question and then have two conversations under. But I do not see it useful to keep both langs in one bot. Is there a better way? Thanks!

Wo stelle ich ein, das der Bot, zum Beispiel nach einem Link-klick automatisch nach zum Beispiel 24 Stunden eine erneute Nachricht verschickt, um den Nutzer an eine Aktion zu erinnern? vielen Dank für die Hilfe

Hi, all of my bot's persistent menu has Powered by Snatchbot on top of it. Is this new update or just bug?