Hy my chatbot loads too long, it takes at least 6 sec to see any text in chat window and an additional 4 second to be able to write. The problem is that with UX perspective the user will do something - clicks elsewhere - that make the chat closed or something that prevents the chatting, which is bad, because chatting would be my goal. can you check it on my site? https://www.komjatiauto.rs/hu/
Posted by Kristian Komjati a day ago
hello snatchbot, i have a simple question. Is it possible to trigger snatchbot when a facebook customer types a specific answer on a specific facebook post. Exemple: "Type "CHOCOLATE" to participate in our giveaway"--> The client types CHOCOLATE and BOOM snatchbot opens and starts its sequence. Is it possible to do this with snatchbot or not at all ? Thank :)
Posted by Lyo bri a day ago
Hi there, I deployed bots successfully on my website and Facebook. I have added a live chat feature, getting the alert promptly and I am able to open the conversation on my phone, I however am not able to continue the chat here. We need this functionality since my partner and I are always on the go. Please help.
Posted by Tracey Smith a day ago
I've tried to develop the conditions to the entity NLP for many questions, but when i test it give me almost the times the same answer (of other question). What's the best way to develop the NLP samples to avoid this thing? Bot iD: 38565
Posted by j a day ago
Hi, To a client buy a produt through the bot, need to select the product, make the payment and after the confirmation i can redirect to the address registration. Is there any way to when the client click in payment in gallery with the product, he will be redirected to the address registration and after that the payment for one product of a products list could be done (the same order than the typical e-commerce store)?
Posted by j 2 days ago
Hello, I implemented my bot on my webside. Everything works fine except that there is a long loading time of the bot (about 10-15 seconds, I know it doesnt sound like a lot but users are often impatient). Is there anything I can do to reduce the long loading time of the js (has the largest loading time) or is there anything in work?
Posted by Johanna 2 days ago
Hi Snatchbot Team, I'm using this sample link as an API request: https://snatchbot.me/channels/api/api/id36419/app<key>/aps<secret>?user_id=user001&message=Test, whenever i execute that for the first time, it generates the first part of the chatbot together with its quickreplies which is good. However, whenever i execute that link for the second time together with what has been clicked from the quickreplies and put it on the message parameter, the bot isn't responding anything. Please help. Thanks
Posted by Ejay Opiniano 4 days ago