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Hi, It seems there is a bug when we set the value of an attribute (setAttribute) in the same interaction where we call the value a of variable (showVar). Here is a simplified example to reproduce the bug : {Interaction 001} What is your first name? {Interaction 002} What is your middle name? [customVar varFirstName=[responseTo interaction=001 fallback=TEXT]] {Interaction 003} [showVar=varFirstName], what is your last name? [setAttribute attrMiddleName=[responseTo interaction=002 fallback=TEXT]] In this case the output of Interaction 003 is (between the dashes) : ------------------ George, what is your last name? ] ------------------ There is a "]" left from the instruction to set the attribute. Also, except this visible effect, the value of the attribute is not set correctly. If we don't call the value of the variable (showVar), or if we don't set the value of the attribute (setAttribute), so they don't exist together in the same interaction, then there is no problem. Note : The attribute has been defined in an earlier interaction.
Posted by fkerasar about 20 hours ago
Hi. There is something wrong with my bot "Enemito". On interaction 275458, webhook attributes are not being sent properly. I am getting: [usu_area] => Acho que precisamos recomeçar... (translation: I think we need to begin again...) [usu_mail] => Acho que precisamos recomeçar... [usu_materia] => Acho que precisamos recomeçar... [usu_nome] => Acho que precisamos recomeçar... Any help?
Posted by Mauro Lopes 2 days ago
Hello Ekaterina, I have a simple global connection that works fine when use "test the chatbot" But does not work when using the bot on messenger. For your checking my bot is : https://fr.snatchbot.me/bot/43911/build Thanks Cheers Alain
Posted by Alain VILLENAVE 2 days ago
I have a couple students who cannot login to their accounts. They register, they get the email with the link to confirm registration. Then they get redirected to the website to login. The login says they have not confirmed their account. Then they are sent a new email to confirm the account. They click on the confirmation link and are redirected to the website to login. This repeats indefinitely. There is no way for them to login.
Posted by Craig Breitkreutz 5 days ago
Hi, I use a JSON API interaction to send a user id to the API of an external service. The response from the API contains the name of the user. I have implemented the connection with Integromat. I get back a response like this : { "user_id": "xxxxx", "bot_id": "xxxxx", "module_id": "xxxxx", "message": "Hi George." } Where "George" is the name of the user. Now I want to store the value "George" so that I can use it in other parts of the conversation. I suppose I should store it in some custom variable or custom attribute. I tried things like that : { "user_id": "xxxxx", "bot_id": "xxxxx", "module_id": "xxxxx", "message": "Hi George. [customVar varUserName=George] [setAttribute attrUserName=George]" } Note : The attribute "attrUserName" is an existing, already created attribute. Unfortunately it doesn't seem to work. The variable "varUserName" or the attribute "attrUserName" do not hold the value "George" in the next interaction. I have searched the documentation and the community questions, but I was not able to find a solution. I did find a similar question : https://support.snatchbot.me/discuss/5b69c40498801a00030d972c where the answer says this is possible, but it doesn't explain how. So, am I doing something wrong? What is the way to do this?
Posted by fkerasar 5 days ago