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After the maintenance some of my intent NLP return true if I use the test function with a sentence. But when I write the same sentence in the test chat the bot doesn't recognize it or respond with an erroneous interation and viceversa.
Posted by daniel 23 minutes ago
hi, i have a chatbot and it works great, it is display with the lil image in the corner. however if i want to use this chatbot on another site where it is already with an open window, it says now "chatbnot" typing, but then nothing happens. i think this is a new behaviour. can you please look? thanks. here for example: https://freeyourbase.org/angst-vor-ablehnung/
Posted by Tera 25 days ago
This was no problem until recently. When I embed the webchat as iframe, the first page shows only a broken start page with "writing..." on top and a disabled chat input field at the bottom, but nothing happening. However if I open the webchat directly (or via "show only this frame" in Firefox), the chat works as expected. What changed?
Posted by Alex 29 days ago
How do I do nested IF? As I am unable to produce the second IF [IF([showVar=ordernameG1]=Mixed Dried Fruit (Vitamins & General Goodness)){[showVar=ordernameG1] x ([extractedData interaction=1627719 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1627719 fallback=0]]]][IF([extractedData interaction=1629334 fallback=0]>4){[showVar=ordernameG1] x ([extractedData interaction=1629334 fallback=0]item(s)) $[MUL [[showVar=priceG1], [extractedData interaction=1629334 fallback=0]]]]}]}]
Posted by Thung Jia Cheng about a month ago
Hi, from today my chatbot start with the "Get started" button but i don't want this because is a problem with my users. I already disable "Allow auto opening on page loading" but the button iis always displayed. How can i don't show this button to start my chat? My site is www.brevettafacile.it. Thanks
Posted by Paolo about a month ago
Could someone walk me through the NLP option please? I have done the following: 1. Made an entity 'Positive Emotions' and added 11 samples to it 2. Made an entity 'Negative Emotions and added 11 samples to it 3. Trained both of them 4. Made a bot that asks "How do you feel today". The bot goes to Interaction A if entity Positive Emotions( I feel good) is recognized and Interaction B if entity Negative Emotions(I am in pain) is recognized The Problem: 1. If I keep the condition of go to Interaction A if Positive Emotions is recognized it will recognize even the negative emotions as positive ones. The same goes for if I keep the condition of go to Interaction B if Negative Emotions is recognized. It will recognize all emotions as negative, even the positive ones. 2. If I keep both together it recognizes the one that has been set first. What is happening?
Posted by Shireen about a month ago
Hi, I wonder if gallery cards are supported in Facebook Messenger? I generate a gallery card (image, text, links and buttons) through a json response and it shows fine in a web chat. In Messenger though it won't get rendered at all. Is it a known limitation? Thank you.
Posted by Tomas Zezula about a month ago
Hi, I'm trying to get the bot to stop responding completely when it hits Await Response. However, with each user's message the bot repeatedly replies with the Await Response message, which makes live chat with the user impossible. here my ID: 101634 Jon
Posted by Jon about a month ago
Hi everyone, Hope you are in the best of your health. Could you please clarify on entities & intents in case if the the sentence is interrogative? For example how do we train an NLP for a sentence say, " Do I get sufficient sleep to wake up fresh?" Can we do that for the probes? If yes what would be entity & intent for the query? Or should the sentences be simple statements? Though the documentation is handy, however it doesn't address my query. Highly appreciate your support. Best, Prashant....
Posted by Prashant about a month ago
Appreciate some help with the snatchbot syntax I have the following specified in my interaction: "Thanks for letting us know, your score is [showVar=Score] points! [IF ([showVar=Score]<3){Based on your results, you are at low risk to society!}] [IF ([showVar=Score]<6){Based on your results, you are at medium risk to society!}] [IF ([showVar=Score]>6){Based on your results, you are at high risk to society!}]" I don't understand what I am getting this output: "Thanks for letting us know, your score is 0 points! Based on your results, you are at low risk to society! [IF (0<6){Based on your results, you are at medium risk to society!}] [IF (0>6){Based on your results, you are at high risk to society!}]"
Posted by Jeff 2 months ago
Sometimes, without any reason, my Telegram bot dies and whenever this happens, I have to delete the bot from Snatchbot and Telegram and I have to create anytime a new one. It Is pretty annoying. Any reason for this problem? The bot works on test chat, but not on Telegam, here's username: @yourchoicerobot. Start it and write /restart, then try with other commands such as /newstory. It won't respond.
Posted by Wolfy 2 months ago