COMMUNITY

Hey !! I have an interaction with two different models for the business purpose . The problem is that they are not working together just one of them is getting the user reaction if in case that the other model should work .But both of them are working fine separability in case that there is only one model represented in the interaction . how can I make different models in the same interaction response to the user input?

Good morning, we would like to activate the pro plan for a chatbot that will be used on the whatsapp channel. In the "PRICING" section of your site there is the price for the annual subscription, but we can't find this payment method when I try to upgrade to PRO for the bot. I would also like to know if the number of messages for the plan we have chosen (25,000) is monthly or yearly. After having clarified these aspects we will proceed with the order and we will need the invoice Thanks in advance Greetings Marco Bondini

how can we include spell correction feature in snatchbot. It should check each and every word I type and if my word is wrong then it should ask did you mean that. Is snatchbot is capable of doing that type of spell correction.If yes then how can it be done. If no then what is the solution for it Example: If i have given circketer wrong spelled it should check the word as should ask me did u mean cricketer

we provide url as localhost(http) address for the testing purpose in JSON API,but we didn't get the result.is https is mandatory(as you mentioned in the documents) ?

Is it possible to give a bot a custom avatar and username for use in slack? No matter what my bot's name and avatar is, it uses the default avatar and username. Thanks!

Is there any way you can share the chatbot with a client so they can see progress and provide feedback before its launched?

I have read about snatchbot and zendesk integration in future pipeline.May i know when the target for that integration? Is it support for zendesk support module only?

How can I set session expiry to never or to min. to three month? In our start message, we check if the user wants to be updated by notifications. The maximum session expiry is set to 10800. After that the conversation starts completly over and go back to the initial message. So the user gets asked every three ours if he wants to be updated by our broadcasts.

Hi Really enjoying playing around with your bot maker so far but I've bumped into a bit of a problem with Variables and Attributes. When using the [customVar KEY=VALUE] [setAttribute KEY=VALUE] commands, the code breaks when receiving a value containing a line break from Line such as: Item 1 Item 2 And variable set as [customVar KEY=[responseTo interaction=ID fallback=TEXT]] The response from the bot ends up being plain text: [customVar KEY=Item 1 Item 2] And no customVar is assigned. There is no breakage if the response does not contain a line break such as: Item 1 Item 2 Is there a way to allow for line breaks and / or scrub them out? I'm hoping to make a simple ordering interaction where to things to be ordered are listed separated by line breaks. Thanks in advance for any help!