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Two different models (entity/intent) in the same interaction

Hey !!
I have an interaction with two different models for the business purpose .
The problem is that they are not working together just one of them is getting the user reaction if in case that the other model should work .But both of them are working fine separability in case that there is only one model represented in the interaction .
how can I make different models in the same interaction response to the user input?