Automation flows: user-friendly plugin builder and manager. Available for $199/month plans and higher
Collaboration: option to share bot with access only to Inbox (Pro option)
New NLP model type: BERT
Await response: ignore Global Connections
- Search Interaction is now included into Pro Plan and Trial
- WhatsApp media attachments are now visible in Inbox
- Audience tab in Advanced stats
- Facebook Autoreply
- Get Started button in webchat customization.
Zendesk Chat messaging provides you with the flexibility to have live chats in real-time and ongoing conversations that provide a full conversation history at all times with your customers. Available through the Zendesk Suite, messaging gives your team the benefits of live chat software and more.
- Join our affiliation program with Tapfiliate.
- Adapted our system per recent GDPR-related changes on Facebook
- Added the indicator of the total number of interactions in a plugin
- WhatsApp channel: change avatar and bio
- Advanced stats: speed and small functionality improvements
- Zoho plugin
- Customizable Start screen: gather attributes at the chat beginning
- Salesforce plugin (for PRO users)
- Hubspot CRM Plugin (for PRO users)
- New platform language: Russian
- Inbox optimization option: load more conversations
- Improvements to Phone extraction interaction
- Add a separate Email for invoices
- PRICE REDUCED! The price $79 plan has been reduced to $75, effective immediately.
- Configure Hootsuite email alerts
- Hootsuite Social Tool integration for Facebook Bots
- New default attributes available in each conversation: timestamp, userid, channel
- Font settings are now applied to messages sent from admin to webchat and for Error response messages sent by bots.
- Plugins: extended limit of Request Body to 10,000 characters.