Platform update, 17 February 2021 - Zendesk

Zendesk Chat messaging provides you with the flexibility to have live chats in real-time and ongoing conversations that provide a full conversation history at all times with your customers. Available through the Zendesk Suite, messaging gives your team the benefits of live chat software and more.

It is now possible to power the chat with SnatchBot and reduce the strain on your live agents and interact with your customers during off-hours.

It is available to all PRO bots starting with the $75/month.