Platform update: 31 May 2021


What's New

Automation flows: user-friendly plugin builder and manager. Available for $199/month plans and higher
Collaboration: option to share bot with access only to Inbox (Pro option)
New NLP model type: BERT
Await response: ignore Global Connections

Automation Flow Engine

Easy-to-use visual workflow automation system. With Automation Flows, you can spend less time customizing integrations. Create tasks, connect services and save your valuable time.

SnatchBot Automation Flow engine is a workflow engine together with a web user interface that allows you to create business processes in an easy-to-use drag&drop UI without writing a single line of code. It allows you to use APIs, connect them together and create simple or sophisticated business logic visually and without having to deal with all the API complexities.

Use Automation Flow Engine to:

  • automate your workflows
  • enhance your web and mobile apps with cloud APIs
  • create & embed IVRs and other voice and SMS apps
  • power your apps and workflows with AI
  • move and transform data between cloud apps
  • prototype new business ideas

Example of a Lead Prospecting Flow

Collaboration: option to share bot with access only to Inbox (Pro option)

Pro users can now share their bots allowing their teammates to access only Inbox and respond to messages. Bot editing and broadcast sending, as well as analytics and base configuration of the bot will not be available.

New NLP model type: BERT

We have introduced the new Intent-model type of training: BERT.
Bidirectional Encoder Representations from Transformers (BERT) is a transformer-based machine learning technique for natural language processing (NLP) pre-training developed by Google.
This kind of model training yields better prediction results and less samples compared to the CRF method.

Await response: ignore Global Connections

The feature allows you to select whether to ignore global connections or not.
The option applies only to the selected interaction.