COMMUNITY
questions
1) can bot do scheduled recurring reports? Or send a session response to admin whenever someone uses the bot? e.g every day at 5pm send a user response report.
2) how can the bot present data pinged from an external database/ systems?
e.g. after the user typed their room number. ( 3245) this will send the real time info contact details of the 1) guest name, 2) email address, 3) checked in date 4) which platform they access bot in. e.g. ios or android phone/ desktop
3) Can reports be presented where all the responses are collected by the same user? e.g. John, response>> yes>> email address>> statement. At the moment, the reports are presented on separate rows by the same user ID. this is not convenient to see that its the same response by the same user.
Posted by jess cheung about 5 years ago
How do I call customer service?
what is the number for customer service?
Posted by AC almost 6 years ago
Empty textBox at the beggining
Hi,
I am getting an empty bubble before the first interaction when the conversation starts. I tried creating Bot from scratch and changing browser but the same issue persists. I can`t attach a screenshot here.
Is it a bug?
Thanks!
Posted by Talha about 5 years ago
Fallback issue
Hy,
how can I set the fallback empty?
I use variable to summarize value, but if there is not input I would like fallback to be empty...
For example: [customVar number=[responseTo interaction=ID fallback=]]
The problem is, if i leave fallback empty it will leave a "]" character as a bot statement...
Posted by Kris over 5 years ago
Milestone Referral Bot
Is it possible to build a bot that allows users to refer a friend to get a discount and one that keeps up with milestones reached by the users as they make referrals?
Posted by Joquel almost 5 years ago
i have deleted snatchbot as an app on my fb page yet your bot is still active
please give me instructions on how to remove
Posted by Carla F Virola over 5 years ago
Pro plan activation
Good morning,
we would like to activate the pro plan for a chatbot that will be used on the whatsapp channel.
In the "PRICING" section of your site there is the price for the annual subscription, but we can't find this payment method when I try to upgrade to PRO for the bot.
I would also like to know if the number of messages for the plan we have chosen (25,000) is monthly or yearly.
After having clarified these aspects we will proceed with the order and we will need the invoice
Thanks in advance
Greetings
Marco Bondini
Posted by Marco Bondini over 2 years ago
How to add multiple connection in one button
How can i add multiple connections in one button want i have a scenario
Q 1 has 4 buttons 1 is a back button
Q 2 has 4 buttons 1 is a back button when I click the back button it will come on Q 1
Q 3 has 4 buttons 1 is a back button when I click the back button it should come on Q 2
same till the end
Posted by Md Afroz over 4 years ago
Broadcasting
How to program that somebody who subscribed for a broadcast automatically can unsubscribe?
Posted by Grégoire Lason almost 6 years ago
Text-to-Speech German not working
Hi everyone,
all other TTS languages seem to work, but German. The audio doesn't seem to be generated, only a short blink can be seen.
Any idea?
Posted by Thomas beck about 5 years ago