COMMUNITY

1. can bot do scheduled recurring reports? Or send a session response to admin whenever someone uses the bot? e.g every day at 5pm send a user response report.

2. how can the bot present data pinged from an external database/ systems?

e.g. after the user typed their room number. ( 3245) this will send the real time info contact details of the 1) guest name, 2) email address, 3) checked in date 4) which platform they access bot in. e.g. ios or android phone/ desktop

3. Can reports be presented where all the responses are collected by the same user? e.g. John, response>> yes>> email address>> statement. At the moment, the reports are presented on separate rows by the same user ID. this is not convenient to see that its the same response by the same user.