COMMUNITY
Next connection without user input
Hello,
I want to link two text interactions, without having the user type something inbetween. I do not want to use ::next::, as multiple interactions will need to linke back to the same single interaction.
Where can I find this option?
Kind regards,
Joost
Posted by Joost de Vries almost 5 years ago
Amelia or similar Plugin support for Scheduling feature
We want to integrate Amelia Wordpress plugin. So, does snatchbot have any scheduling plugin similar to amelia so that we can integrate that. We want it to be a common meeting place with video call integration and other features offered by Amelia.
Posted by Kartik Joshi almost 4 years ago
Gostaria de traduzir modelos ja prontos da loja
é possivel?
Posted by Bruno Fermino Pires about 5 years ago
Intents and Entitys
Would the question in a FAQ fall under intent or entity?
Posted by JOQUEL O HALYARD almost 6 years ago
How To View Messages
Hello,
I would like to view messages that people do with the bot to get leads from them.
Here's what I am doing and here's what I want to do.
I have my bot programmed as a lead capture bot. So when someone chats, they are asked for their name, email and phone number and the reason for their inquiry.
I want to view that information in the messages or have it emailed to me or something after they complete it.
Even if they don't start a live chat with me, I still want to see that information so I can follow up with them.
How can I achieve this?
Thank you,
Larry
Posted by Larry Braziel almost 5 years ago
Is it possible to fetch the user's current URL?
Hello!
I've been researching and making tests with Snatchbot and I'm totally impressed. I love it!
Nevertheless, I'm facing one key challenge for what I'm trying to do:
We want to implement and integrate Snatchbot in one of our products, and we could automate our processes critically if we were able to grab the user's current URL (within our cloud based system), to send that information via webhook to one of our API methods, process on our side and return an answer to the chat (problem recognition).
E.g. the customer is executing from https://myproduct.com/JohnDoe#orderid=1234
To grab "https://myproduct.com/JohnDoe#orderid=1234" send via webhook and the webhook returns variables to say, "Hi Joe. I see you have X problem with order 1234"
Is that possible with Snatchbot?
Thanks in advance!
Posted by Gabriel Zang over 5 years ago
Connecting my bot to a backend.
I have some Python code on my local system that I need to use as the backend for my bot.
How do I pass data from the bot to the backend?
As the Py code is on my local system, I don't have an API address for it as required by the JSON interaction (unless someone can guide me with making it).
This Py code needs to be my backend as it connects to a set of databases, and provides certain other functionalities.
Posted by Abc over 5 years ago
use of delay both in single and multiple chat bubbles
Hi,
I'm fairly new here. I've tried to use the delay function, but I can't really make it work properly. I have two cases.
1) I try to set up a bot message so the response is delayed a bit. I click the "delayed response" option and it inserts "::next-XXXX::". I have tried to exchange the "xxxx" numbers but the whole "code" just shows up in the bot message which is being displayed instantly after the user response.
2) I wanted the bot to post two messages after each other with a bit of delay before the first one and inbetween them. I tried putting in the "::next-XXXX::" between the parts I wanted to be shown in different bubbles, but it doesn't work either.
I hope you can assist here.
Posted by Christoffer Bengt over 4 years ago
Can't connect my bot to a messenger
As in title, I can't add my bot to messenger.
I do the following steps:
Add another channel
Facebook Messenger
Use page (I pick a page)
Save a greeting message
Then I go to "messenger extensions"
I click "submit your bot" I pick a page,
and nothing happens?
I couldn't find any tutorial on how to connect the bot to messenger, Could you please guide me through step by step?
Thank you in advance
Posted by Lukasz Krauze over 5 years ago
Attributes to my server
The attribute is successfully sent to my server but instead of the value of [extractedData interaction=179415 fallback=TEXT] , this whole thing i.e '[extractedData interaction=179415 fallback=TEXT] ' is being sent.
Ex: if [extractedData interaction=179415 fallback=TEXT]= [email protected], then instead of getting [email protected] on my server i am getting [extractedData interaction=179415 fallback=TEXT]
Posted by Shrey Vats about 6 years ago