COMMUNITY
How To View Messages
almost 5 years ago by Larry Braziel
Hello,
I would like to view messages that people do with the bot to get leads from them.
Here's what I am doing and here's what I want to do.
I have my bot programmed as a lead capture bot. So when someone chats, they are asked for their name, email and phone number and the reason for their inquiry.
I want to view that information in the messages or have it emailed to me or something after they complete it.
Even if they don't start a live chat with me, I still want to see that information so I can follow up with them.
How can I achieve this?
Thank you,
Larry