Back to All

Is it possible to fetch the user's current URL?

Hello!

I've been researching and making tests with Snatchbot and I'm totally impressed. I love it!

Nevertheless, I'm facing one key challenge for what I'm trying to do:
We want to implement and integrate Snatchbot in one of our products, and we could automate our processes critically if we were able to grab the user's current URL (within our cloud based system), to send that information via webhook to one of our API methods, process on our side and return an answer to the chat (problem recognition).

E.g. the customer is executing from https://myproduct.com/JohnDoe#orderid=1234

To grab "https://myproduct.com/JohnDoe#orderid=1234" send via webhook and the webhook returns variables to say, "Hi Joe. I see you have X problem with order 1234"

Is that possible with Snatchbot?

Thanks in advance!