COMMUNITY

Hi! If I test the interaction I get the following error: "You have an active conversation in another tab. Do you want to continue existing conversation or start a new one in this tab? Note, previous messages will not be visible here if you start a new conversation." Even if I select to "start over" nothing happens. I logged out of the programme and restarted my browser. Thank you!

It's my first usecase, my first bot. I'd like to seach an user entry in spreadsheet or database and sho the result (another column). I try to do this with a webhook generated by zapier. Zapie achieve to get the search keyword send by snatchbot, he find the result but he only respond "success" and ask for an url to send the json response. How is the best way to achieve my usercase ? Thanks for helping Best regards, Michael

in pro plan its written $30/monthly for 10k message. the questions are: 1. does the message quota is restart per month? 2. if in a month the message only counted 9k message, does the 1k left quota message will be added for next month quota (so in the next month i get 11k quota)? Thank you

I want to extract the data from cards interaction there are 5 options in my card I have tried this [extractedData interaction=1013724 fallback=TEXT] but it's not extracting the data

Hi my bot (ID= 114120) on my MESSENGER fan page (Facebook) its not working well the quick replies Always shows "EMPEZAR" means Start, instead of the preconfigurated quick replies P.D. Notes: Fan page its published Its connected well to the fan page (Disruptivo Oficial fan page - you can check if you want) I already take the bot out because wasn´t working (I'm waiting for your help) Quick replies are less than 20 words There are less tan 11 Quick Replies My native language its spanish sorry for the mistakes

Is there an easy way for the bot to recognise user typos - if they were to write 'repear' instead of 'repair' or 'acommodate' instead of accommodate? Thanks

Hello, im have a problem few months ago i builded a bot with dropbox links than can be played inside de facebook chat messenger. today i test my bot and it appears that function isnt working anymore, the videos wont show only the links of them i hope someone can answer me. thanks

<link href="https://snatchbot.me/sdk/webchat.css" rel="stylesheet" type="text/css"><script src="https://snatchbot.me/sdk/webchat.min.js"></script><script> Init('?botID=29640&appID=GbE9uekoYZJoUSEjN0ac', 600, 600, 'https://dvgpba5hywmpo.cloudfront.net/media/image/GWA2i35dUF4EqKQHea4nE9Z8a', 'bubble', '#00AFF0', 90, 90, 62.99999999999999, '', '1', '#FFFFFF', 1); /* for authentication of its users, you can define your userID (add &userID={login}) */ </script> Try out the code yourself and show me it works. I am using wix, is that the problem?

I'm trying to overwrite a custom variable, but it's not working. Here's the intended use case: 1. The bot asks the user for a message and stores their response in a custom variable "message". 2. The bot asks the user if they want to send the message. If the user chooses "No", the bot lets them write a new message and overwrites "message" to store their response. The user should be able to continue rewriting their message as many times as they like. I've managed to store the first response in "message", but when I try to overwrite "message" I just get the fallback every time. How can I fix this?

how to implement log in page and user management in bot