COMMUNITY

Website is password protected, with pop up age verification and the chat bot works beyond these features, but only on the front page. As soon as you navigate to any other pages within the website the chat bot is no longer present

How can you share your bot with someone?

Hi, I would like to know if it is possible to do a phone number validation before having the whatsapp bot responding a person. As example, I contact the bot via whatsapp, and ask for something. Before answering, the bot validates that I am "on boarded" to talk with him. Otherwise, will answer something like "I'm sorry, I'm not allowed to talk with strangers" or something like that. Thanks!

Hi. I'm finding it very unclear in the documentation of how I add staff members in departments to respond to incoming messages when "live chat" is requested. I have at least three different staff members I'd like to monitor and respond to the chatbot. Thanks

How do I make it work on mobile devices? it works on Desktop.

i am making a chatbot.Can i host it without snatchbot in the background

Seems that extracted data is not longer take and send to Zapier. Any suggestions?

I can not make a robot anymore. I can see the button but can not press it anymore

I just finished creating a bot, and I am trying to connect Facebook Messenger as a Channel. I press the + sign, it asks me to log into Facebook as myself. No problem. It asks me to select the pages i want to apply it to. Also no problem. But in Snatchbot, it doesn't show the list of pages it has been added to. Under "Publish" it simply asks me to Create a New Page. Please help.

I’m having some technical issues with our SnatchBot. I tried to chat about it with your chatbot Atlas but wasn’t able to find the solution. I’m trying to set email notification when specific questions are responded but it doesn’t work. I followed the steps in your tutorial but no luck: https://support.snatchbot.me/docs/sending-yourself-email-alerts The email subject won’t save, only the email address but I tried multiple times and my email never gets notifications and I checked my spam folder as well. Bot ID 103500, Bot name Captain Bluewater.