HOMEDOCUMENTATIONSNATCHBOT APICOMMUNITYAPI STATUSUPDATES
DASHBOARD

COMMUNITY

Ask a Question
Back to All

It's unclear how to assign live chat respondents for departments.

about 4 years ago by Scott

Hi. I'm finding it very unclear in the documentation of how I add staff members in departments to respond to incoming messages when "live chat" is requested. I have at least three different staff members I'd like to monitor and respond to the chatbot. Thanks