COMMUNITY
Bot 'opening times'
Hi,
I would like to add 'opening times' on my snatchbot, so that when i'm not online to answer them personally at certain times, a message pops up to let the client know.
Posted by Laura Wood about 4 years ago
not able to login
dear Team,
i am unable to login my snatchbot account
Posted by sunil Pal about 4 years ago
Display Message Popup
Is there a way to turn of the (1) New Message! Title that flashes in the tab when you use the Display Message Popup option. I turned the Red Circle with the 1 off, but The browser tab keeps changing the tab title to (1)New Message! flashing.
Posted by Karen DiCicco about 4 years ago
Bot suddenly dies sometimes.
Sometimes, without any reason, my Telegram bot dies and whenever this happens, I have to delete the bot from Snatchbot and Telegram and I have to create anytime a new one. It Is pretty annoying. Any reason for this problem?
The bot works on test chat, but not on Telegam, here's username: @yourchoicerobot.
Start it and write /restart, then try with other commands such as /newstory.
It won't respond.
Posted by Wolfy about 4 years ago
Attribute value not getting changed in rich cards, but in message box yes
Everyday I basically find a new bug guys..
This is about attribute values not getting changed in rich cards.
Users start bot (/start) - here I set attribute "newuser" with value 1.
Anything he writes, he'll be directed to an interaction where he needs to press the button below. (#1557249)
After pressing that button, he'll be directed to another interaction (#1557250), where I put a rich card with the following code:
"[IF([attribute=newuser]=1){Hai dimostrato con successo di non essere un bot. [setAttribute newuser=0]}]
[IF([attribute=newuser]=0){[attribute=first_name], hai già dimostrato di non essere un bot.}]
Per tornare al menu principale, scrivi /start."
The first time the user presses the button, the first condition will happen.
The other times the second condition should happen, however always the first one appears.
Example: after pressing for the first time the button, the first condition happens, and if I try to press the button again (WITHOUT doing /start), the first condition happens again and again.
I tried to move the code of the third interaction (#1557250) from the rich card to the message box and this problem doesn't happen.
I didn't try this on test version or other channels tbh, so I'll tell you already that the problem appears (at least) on Telegram.
Bot ID: 99057
Fix it asap please.
Posted by Wolfy about 4 years ago
could not link snatchbot to facebook
I click on my bot, then channels, then messenger then login to facebook. I follow login process, select a page and accept all permissions. At the end of the process I see an error message showing "
Could not link SnatchBot to Facebook
You may not be connected to the network or we could not establish a connection with our server. Check your connection and try again later."
Posted by Monty Lennie about 4 years ago
Await Response promblem !
Hi, today I have problem with await response. When I click on interaction to Await to Response, after I write any keywords, it's loop reply many times, so I want it show only 1 time for this, how can I do it ?
Posted by trung about 4 years ago
Wrong results in arithmetical functions.
1) Users start with 0 💎 ([attribute=gems])
2) Users write "examplecode" and get directed to another interaction where they receive 5 💎 ([setAttribute gems=[ADD [[attribute=gems], 5]]]).
Users come back to the first interaction (step 1) and now they have 6 instead of 5 gems which they should have.
What's up with wrong results?
Id: 95637
Posted by Wolfy about 4 years ago
Bot randomly responds sometimes.
As you can see from the following screenshot, the bot responded randomly without any user input.
I can't find any error on my side, and as sometimes this happens, a few moments later it gets fixed alone.
How to prevent these random responses?
ID: 95637
Screenshot: https://imgur.com/kM8XnQg
Posted by Wolfy about 4 years ago
reponse aux questions
bonjour, j'aimerais faire un bot simple: on pose une question et le bot répond ( question 1/reponse 1, question 2/reponse 2 , je debute complétement et je ne comprend vraiment pas
merci
Posted by romain about 4 years ago