COMMUNITY

I have the following logic operations in my bot: [IF([responseTo interaction=1612769 fallback=NA]=MacOS){Click on the WiFi icon found in the menu bar. }][IF([responseTo interaction=1612769 fallback=NA]=Windows){Click on the WiFi icon found in the taskbar. }] It used to work perfectly, but now the bot outputs the code, literally saying "[IF([Windows=MacOS){Click on the WiFi icon found in the menu bar. }][IF(Windows=Windows){Click on the WiFi icon found in the taskbar. }]" instead of carrying out the logical operation. As you can see, Windows=Windows, so "Click on the WiFi icon found in the taskbar." should be the only thing appearing in the prompt.

I would like to add custom script in the chat where I could allow users to register for my application. Right now my application has a registration tool (form) and I would like to add this form to my chatbot. Alt I would like to create a form and have the details of that form sent to my application. Where can I find the documentation on how to conduct this opperation. Thank you

When I run it, it just says the first thing, and i can't type in the box. Help please!

Hello, Is it it possible to launch telegram, whatsap, viber, skype in your platform? If so, is it possible to have: - a detail statistics for each messenger and each manager: how many chats were for different time periods? - possibility to set a quality control so clients could leave their rate of manager help pin chat?

Is it possible to alter the width of the chat window ? If so, how ?

It's been 2 weeks since I wrote you and the bug about resetting attribute values still hasn't been fixed. Moreover I still got no news about the lagging problem on Telegram. Any news about all this?

Hello, I have two problems: 1. Every time you visit our website where the chat is opened, a chat is also opened in the mailbox, although the visitor does not write a message. It quickly becomes very confusing. Can you set this so that this only happens when the user writes something? 2. How do you get informed about a message? We cannot check the page manually 24/7. An app etc. would be good. Or by email. Here I am unable to send the entire process directly by email. I can only send individual answers by email. How is that possible? Thank you and best regards

Hi, I wonder if gallery cards are supported in Facebook Messenger? I generate a gallery card (image, text, links and buttons) through a json response and it shows fine in a web chat. In Messenger though it won't get rendered at all. Is it a known limitation? Thank you.

Hi, we were attempting to create a webhook from our API that took the message from the bot and posted it on Slack. Yet when we try to post the URL on the webhook and try to verify it we get a Failed 0 response. Any tips on fixing this?

I set the chatbot on my website. Sometimes when the user initiate a dialogue, the bot won't response. Even when they refresh the whole website. The situation stays. What should I do to debug the bot?