COMMUNITY

Dear Sir, my chat bot takes long time in loading when I send its link to my customer for the information. Kindly check my Ria_SBL chat link and reduce its loading time so that I can take its mileage. Regards

is there any way i could make a template for commercial bot and how

Facebook "messages" objectives allow us to run ads to specific blocks on interactions in our bot using the postback option. Pls how does this works with snatchbot?

How can I access the Extended API in the trial version

What is the formula for the address in the bot?

(Bot ID = 63806.) My bot lets a user write a message, optionally overwrite it with a new message, and then send. There's a JSON API interaction called "Send?" that tells the user what their message is and gives them options to "Send" or "Write new message". The endpoint associated with this interaction receives the "message" attribute. For the original message, the interaction presents the correct text. If the user selects "Write new message", they go through two more interactions that let them overwrite the original message with a new one, the bot overwriting the old "message" attribute. The user then returns to the "Send?" interaction, which should receive the (overwritten) "message" attribute. Strangely though, it doesn't. When it presents the new message to the user, the text is not updated (it's the same as the original message). This is an issue specific to "Send?" being a JSON API interaction. I tested this by creating a Bot Statement interaction called "send test" and rewiring the bot to use that instead of "Send?". The "send test" interaction does exactly the same thing -- the only difference is the type of interaction -- but it correctly presents the new message, not the original one. How can I fix this? Is this a bug in Snatchbot maybe?

Can I append the value of a custom variable to the user's response and send an email with this value to our helpdesk mail id

Seem cannot find this function on webchat or unable to receive file/picture once user send us. Or if this function need to be paid plan ?

How can I collect all the data a customer enters and send it in an email? I understand how to collect the email address and send it but I can not figure out how to send all of the entries.. example: [ResponseTo interaction=0001 fallback=TEXT] [ResponseTo interaction=0002 fallback=TEXT] and then send all the users contact info in an email. Thank you Douglas

Hi, I want to know if the NLP pre-trained model automatically reply interactions. Or I have to manually create the interactions (responses) which I will redirect the NL entities to? Asking because in dialogflow, the prebuilt smalltalk agents have default responses used in auto-responding to intents.