COMMUNITY

I am new to snatch bot , I build my first bot but I am facing a problem . The problem is when the BOT ask an "essay question" to the user it doesn't accept the USER TEXT ANSWER . whenever the use type and answer the BOT resend the last interactions . How can I stop this ?

We want to build a bot that is appropriate for adding individual customers in the same industry. Each of which might have their own facebook page, twillio sms account, etc. We don't want to have to copy the bot logic for each new customer that comes on, but rather have a bot capable of handling multiple instances of the different channels. Is this possible?

Hi, I have an interaction with 5 quick reply buttons that each link to another interaction. Buttons 1, 4, and 5 continue correctly to the next interactions when clicked. However, when clicking on buttons 2 and 3, the current interaction reloads itself instead of continuing to the next interaction. (I took some screenshots to explain further but I am unable to post them here.) I've struggled with this for quite some time and have re-built the main connection and re-connected each of the buttons to their related interactions, but none of my attempts has resolved the issue. Any help would be much appreciated.

is it possible to add custom BOT message for unknown responses from the users?

Hey there, i am making a support bot, and if the user wants to know a store location near him based on the city entered, i want that the bot replies with a maps location link. How to do it? I am unable to find that option. thanks !!

Hi, I have some issues with Text cards - I've included them instead quick replays because we are planning to switch bot on Telegram and there it's impossible to switch of the word "choose" before quick answers are appearing. So, I've included text cards and now the bot is broken - it just mixes questions and answers and connects wrong entries with wrong text cards

Hi, could i create a new collect for extract the name or a color and so on ? Thank you

Is it possible to move the Chat button from the bottom right corner? Seems default is 30px from bottom. I need it to be 60px from bottom. Custom CSS doesn't seem to have any effect.

Hello guys, I have created a bot with 19 interactions already. But, now I want to include another interaction right after the first interaction and want the first interaction to fallback to this new interaction. I tried adding a new interaction at the end and connect it with the very first interaction, but it's messing up the bot. The fallback option is not working. So I want to know how can I add a new interaction between interactions.

Hello there I started a bot project in which I require the bot to search an external data base for responses. I've using Integromat for better understanding your service, and I see no response back from integromat. I've tested the integromat scenario and works well. Please can you point me in the right direction to make this happen. Thanks in advance.