ANSWERED

Limit of interactions

Hi: Could you help me to know if is a limit of interactions that can I made in my chatbot? Regards,
ANSWERED

Input Fields in text cards

I want a text field in text cards where user types his name/email which will be used later and according to docs it is possible but no option available on platform. Copied from docs: Card type Description Text Card A card that can contain any combination of text, buttons, and input fields.
ANSWERED

How to format extracted data?

How can I format extracted data so I can display it to the user is a way that looks good? Specifically, I'm trying to show an extracted address. When I try the Restaurant Bot template, starting at the "Delivery - address" interaction, I get a correct but ugly output. For example, when I respond with "2001 Ashton Ave, Menlo Park", the bot's "Delivery - success" interaction says: "Your order is received and will be delivered to the {"address":"2001 Ashton Ave, Menlo Park, CA 94025, USA","coordinates":"{\"lat\":37.4342187,\"lng\":-122.2016753}"}." I'd much rather it say: "Your order is received and will be delivered to 2001 Ashton Ave, Menlo Park, CA 94025, USA." But I'm unsure how to do that. Is there a way?
ANSWERED

Webhook

Hi, we were attempting to create a webhook from our API that took the message from the bot and posted it on Slack. Yet when we try to post the URL on the webhook and try to verify it we get a Failed 0 response. Any tips on fixing this?
ANSWERED

Can you tell me how to solve this problem?

When I put the chat bot on the site, it appears okay, but when I open it, it opens half the page and around it a gray background. Here is the images: https://drive.google.com/file/d/1zPWduUkZqQI0-TZX436ezMmivDlknMNo/view https://drive.google.com/file/d/1XWcOpBe2acG4HdseXJ7-VZlTSZ_0f31f/view
ANSWERED

"Choose:" removal request

Good afternoon. I've already talked about the problem in Telegram with Quick Replies, because they appear like this: Choose: Yes No And not how it should look like (this): Yes No I was told that this couldn't be modified on Snatchbot side because it was made on Telegram, however if I use any programming language, this "Choose:" doesn't appear, and in Cards either. If Cards can be like this: Custom text Yes No Then why don't you do the same with quick replies? This actually can't be edited on Telegram side, instead it should be edited on Snatchbot side. To be honest this useless text just ruins everything, especially when a bot was made in another language. I think you should also improve Snatchbot on other platforms, and not only on Webchat. For example, why on Telegram I can't have sub-menus when they're perfectly supported on it? Why must I have this "Choose:" that ruins everything? Please guys, find a solution because I really need quick replies and I don't have other options. I hope you'll find something. Thanks for the attention and good job.
ANSWERED

customised validation

how i can give customised validation for different queries like date of birth, user response in alphabets only and other regex validations
ANSWERED

Cannot add button more than 3 in "Interaction-Cards-Text"

Hi, i want to ask it's possible for me to add button more than 3 in "Interaction-Cards-Text"?? Thanks!
ANSWERED

pre sale query.

if i paid for 50000 messages and i only use 20000 in a month, what will happen to remaining 30000 messages will they get expire or added to next month period.
ANSWERED

How can add a text in chatbot logo

Hi there ! I would like to know how to add text on chatbot logo