COMMUNITY

Ready for using Snatchbot, But have few questions? Hello Snatchbot Team, I have played with Snatchbot and experimented in chatbot creation and works pretty good. But before started i would like to know few things about Snatchbot : 1. Do you provide private hosting of snatchbot chatbots, i.e allow to host our chatbot in our own server and have full control over it? 2. How about the Scalability - Suppose we get 10 Million users for our chatbot and transact chatbot message in very huge volume daily, how would it be handled? 3. Security of data and communications? Eg : Bank chatbot dealing with Bank account details and money..? 4. Do you share the chatbot messages and data collected from the users to any others? if not how does Snatchbot Earns money...? 5. How about High Availability / Up time..? Thanks in Advance..! - Praz

Can I have a small form/ 3 fields eg: Name, email, Mob and a submit button in Chat? Or any other way to enter all these three fields and validate them Thanks

Good day, Please is there a tool yet in snatchbot to automatically acquire subscribers who comment on a Facebook post? Also, What about sequences where a user can be subscribed to a different sequence? How do I integrate my bot with Zapier? I think this platform will be better if there is a Facebook group where members can help each other out. This way, it will free up your time (I mean, the developer's time) Please expecting your reply. Thanks.

Good day, I'm trying to send user data directly from Snatchbot to Sendpulse. I've checked your tutorials on using webhook and it is not helpful so far. I've been researching for the past 4 days to do it but no success. Please is there a way I can do that using webhooks or api? Please I will appreciate it if I can get a step by step process or if possible a video on how to use snatchbot directly with a thirdparty api. Thanks

Hi, I cant discover bot on Viber, what could be the problem? I have enterd the API and I have 5 subscribers, which I got by inviting my friends. But I cant fint the bot on Viber - discover page.

Basically what i want to do is to integrate it with php admin panel. When conversation ends can i pass whole conversation in post request and store that into mysql database using php??

Hi Team, We have implemented the bot on our website but it takes a lot of time for initial load. BY the time the whole chat window turns to be blank. Please suggest a solution to quick load. Thanks, Prashan

The application in slack does not work properly. Slack says its not a standard integration or anything. The bot sort of installed. I linked it to an email adres. I can message it. It then says snatchbot is typing.. But I get no reaction whatsoever.

Hi SnatchBot team, My bot currently asks for users' name, "What is your name?" and using Prior Response function, the bot repeats all parts of the users' reply rather than repeating users' name only. For instance, if a user replies back, "I am Emily," the bot replies "Nice to meet you I am Emily." Is there a way to only extract user's name while ignoring variants like "I am" or "My name is?" so that the bot can reply back "Nice to meet you Emily" and not "Nice to meet you I am Emily?" Thank you.

Hi, thanks for helping out before. I am designing a bot to answer product questions and help customers. I intend to design out as much ambiguity as I can, but to be a bot as opposed to a console app, I do need to demonstrate some intelligence to the customer. In your Faq you quote "An NLP engine that eliminates the need to program intent and context" where can I find documentation on this? I am designing the background FAQ table to be queried via rest api. For now I have a test field called "Intent" In order to retrieve any useful information, my bot will have to send this intent precisely as it is in the database. Suppose the customer utters "wats a cornflake then uh?" and I have an intent called "explaining cornflakes" how do the two things match? and how do I fin the right bit of information to send to the customer? Thanks in advance Ed