COMMUNITY
How can I schedule replies to be sent after some time?
How can I schedule replies to be sent after some time?
Posted by Pappu dash over 4 years ago
Session expiry
Hello,
My bot is restarted after 24 hours of inactivity. I put the value of session expiry to 86400. But i want my bot to never get restarted after user inactivity is there is a way to do that ?
Posted by Allagui houssam about 5 years ago
positioning error on mobile
have copied css edited and uploaded to correct position.
seems to work well on desktop but...
serious issues on mobile...
There is a white page attached to the bottom of the snatchbot avatar and this totally covers the bottom menu.
when i close a chat the window closes over the white sheet covering the menu and scrolls up when i scroll down the site on the mobile... this takes up 1/4 of the screen!!
need to delete white page under bot visible above bottom menu
need delete the page entirely when chat is closed - just have avatar so customer can click
Ps. now when i reset the bot in the 'get embedded code upload button' there is a white paper noticeable on down scrolling... same issue after engaging a chat but now instead of white paper its blue - was never was like this before, was clean and tidy.
Posted by Michael Nayna about 4 years ago
how to send query paramter in JSON API
I have seen the in-built weather bot but i didn't understand how is the city for example :- Madrid, set into the API.. i don't see any attribute getting added.. Can someone please explain?
Posted by Sagar Kolamkar almost 5 years ago
Broken logic conditions
I cannot access dashboard, so I can't give you IDs, however in one interaction, both logic conditions appear... It's not supposed to happen. Also, in this case there are two values of the same attribute, so I presume is still a reset value problem...
Posted by Wolfy almost 4 years ago
Duration Message comparing with current time
I actually want to provide the duration between current time and my given time to my bot use. Suppose I have a theater and my user want to know how much time left for the next show. So I want to give a time list with will provide the information about when the last movie started and when the next movie will start. In this case, how should I will be able to use snatchbot for this problem.
Posted by Md. Shohanur Reza Badhon almost 6 years ago
Accessible
Are the chatbots web accessible?
Posted by Karen almost 6 years ago
Print all interactions
Is there a way to print all interactions for the client to read and approve them before go live please?
Posted by Brian Zarb Adami almost 5 years ago
Connections between Interactions disappeared
Hi,
I created a chatbot with all the connections between the interactions and they are still there when I am using the chatbot but they disappeared in the build menu. If I add them again in there, next time they visually disappear again (while still working).
What's happing? I didn't have that issue last year.
Posted by Wendy over 3 years ago
Suggestion of improvement
Hello,
Here is a suggestion of improvement :
Now when you roll over, you can see the links it goes TO.
You could add also the links it comes FROM.
That would be very usefull when the bot starts to become a bit complex, as the VIEW SCHEME is not always easy to follow with all the colors.
Thanks
Cheers
Alain
Posted by Alain Villenave about 5 years ago