COMMUNITY
positioning error on mobile
have copied css edited and uploaded to correct position.
seems to work well on desktop but...
serious issues on mobile...
There is a white page attached to the bottom of the snatchbot avatar and this totally covers the bottom menu.
when i close a chat the window closes over the white sheet covering the menu and scrolls up when i scroll down the site on the mobile... this takes up 1/4 of the screen!!
need to delete white page under bot visible above bottom menu
need delete the page entirely when chat is closed - just have avatar so customer can click
Ps. now when i reset the bot in the 'get embedded code upload button' there is a white paper noticeable on down scrolling... same issue after engaging a chat but now instead of white paper its blue - was never was like this before, was clean and tidy.