COMMUNITY

I cannot access dashboard, so I can't give you IDs, however in one interaction, both logic conditions appear... It's not supposed to happen. Also, in this case there are two values of the same attribute, so I presume is still a reset value problem...

have copied css edited and uploaded to correct position. seems to work well on desktop but... serious issues on mobile... There is a white page attached to the bottom of the snatchbot avatar and this totally covers the bottom menu. when i close a chat the window closes over the white sheet covering the menu and scrolls up when i scroll down the site on the mobile... this takes up 1/4 of the screen!! need to delete white page under bot visible above bottom menu need delete the page entirely when chat is closed - just have avatar so customer can click Ps. now when i reset the bot in the 'get embedded code upload button' there is a white paper noticeable on down scrolling... same issue after engaging a chat but now instead of white paper its blue - was never was like this before, was clean and tidy.

Hello, Here is a suggestion of improvement : Now when you roll over, you can see the links it goes TO. You could add also the links it comes FROM. That would be very usefull when the bot starts to become a bit complex, as the VIEW SCHEME is not always easy to follow with all the colors. Thanks Cheers Alain

Today my bot suddenly not working anymore, won't reply message on facebook channel

Hi Team, Thanks for all the help. I found a silly issue, while chatting when a new instance comes and User clicks on the Arrow without typing anything, it gives the last conversation text as reply. Please suggest is we have a solution to this. Thanks, Prashan

Issue 1 - Valid Addresses I linked a valid Google Maps API key. When I enter addresses that I know are valid, it says the address is not valid. Not sure if I have to change settings anywhere. Issue 2 - Number Extraction I'm not fully understanding this section. I'm trying to create functionality where the user enters in a number and if it's within the range (equal to or less than), they can move onto the next interaction. I selected the Custom Variable as it was the only option that allowed me to have less than/equal to. I guess I'm not fully understanding the custom variable key and the argument sections. If I wanted the correct number to be let's say 5000 or less, how would I have to setup this interaction?

How can I schedule replies to be sent after some time?

Please, how to do multilingual bot with Snatchbot ? I want to ask to user to choose a language at the beginning before to continue conversation

Does Snatchbot provider the voice interface? I'd like to hear Chatbot message through Notebook speaker, Smartphone, etc.

Hi, on one of my bots I ask the user to provide his/her name and email in order to add the info to our mailing list. The issue i'm seeing is that, since the attributes are persistent once set, if I ask for the info to the user again, I cannot set new values on the attributes. They always return the initial values set on them. What command can I use to clear the attributes values or overwrite them with the latests values the user provides? My bot does the following: 1. Ask the user for the name 2. Ask the user for the email 3. Set the attributes user_name and user_email with the values provided using the [responseTo interaction=#### fallback=0] 4. Using Automation, send the values to a google spreadsheet Issue is that the values sent to the spreadsheet are always the same even though the user comes back and give another name or email.