COMMUNITY

My bot was working on my web site last week and now it's stopped displaying? <link href="https://snatchbot.me/sdk/webchat.css" rel="stylesheet" type="text/css"><script src="https://snatchbot.me/sdk/webchat.min.js"></script><script> Init('?botID=26614&appID=webchat', 600, 600, '../images/chatbot-logo.png', 'rounded', '#FFFFFF', 50, 50, 35, '', '1', '#FFFFFF', '#FFFFFF', 0); /* for authentication of its users, you can define your userID (add &userID={login}) */ </script>

Hi, I would like to know more about WhatsApp integration available for PRO subscriptions. I've searched through community discussion and found that admin said the Whatsapp integration isn't available yet at the point of time, however, I 've noticed the WhatsApp channel available for PRO subscription which makes me wonder. Please advise. Thanks.

Hy, there is a really great feature that enables the user to switch between channels and continue the conversation with the chatbot. https://support.snatchbot.me/docs/switching-channels I would like to add this to the conversation. I know that there is a switch button, but none of my users understands and use that channel switch button we have in webchat. This is "out of the conversation" and they don't why should they push it. But I have talked to some of my customers and they would push the channel switch if that would be an option in the conversation. For example with a quick reply or button... For example: how can we get in touch with you? So to simplify, can I put channel switch in the conversation somehow?

how to import photos

How to remove Snatchbot link from messenge?

Hello Snatchbot team, First I would like to thank you for this awesome work that you are doing. I have recently begun to test the NLP features, following the step-by-step tutorial in your documentation. My problem is that when I add a new sample to my model, the text I type in the text field (text to be analyzed) is displayed in reverse (just like this : siht ekil tsuJ) In Chrome and Firefox last versions. Is it normal ? Or due to the new interface ? I use the french version. Thank you very much for your time, Lucas

I wanted to know if Translation and Google Search were avaible in the free version, since in the pricing section, these two interactions are marked as premium in the Pro Plan. However you can select and use these 2 interactions also in the free version, so may I know if they're going to be avaible only in the pro version in the future, or if you'll keep them free? If they're gonna be free, may I know the difference between the free ones and the pro ones? In the pro one you won't need api keys? I also wanted to to say the translator template bot doesn't work properly: if you press on "change languages", the bot will just keep asking the user to write something to translate from English to French. If you try to change the languages, you'll finish in a loop. However when creating it as your bot and testing It, the "change languages" interaction perfectly works. Could you kindly check it? Thank you

Hi, is it possible to re-use data from a previous conversation. EG, Name, location

Is text-to-speech (from the side of Snatchbot; e.g., Snatchbot responding with an audio) not available during a live chat?

Hi. Is there a unique link accessible to non members to test the bot?