COMMUNITY
Questions
Hi,
1. I have a PLN model of Greetings "Saludo" and the word "Estefanía" is recognized in this model; but I included this word in a not match case. Otherwise, I have this word "Estefanía" included in other PLN model "Nombres", because there are some names that we need to recognize.
Could you please helping me about this? I have already trained the models.
2. Is there any way to obtain the entity data the PNL model recognized?, for example in Names: "Here is doctor James", I would like to obtain and save in a attribute the value "James". Is it possible?
Thanks and regards,
Posted by Gloria over 3 years ago
Widget not appearing on website
Hello,
I have added the code that I copied from the Get Embed Code page, however, the widget does not appear on my webpage. my Bot ID is 133819.
Posted by edward dassan rajanderan over 3 years ago
viber bot not sending messages
Bot linked to viber receiving and sending messages in snatchbot inbox but the channel is not receiving the messages.
Posted by Jhunnel over 3 years ago
No Confirmation Email
I was supposed to get a confirmation email but I never received anything. and there is no option to say forward mail. And I can not register.
Posted by Library Personnel over 3 years ago
Mobile SMS Chatbot
Doest Snatchbot has features to reply for a SMS message from mobile or Whatsapp Number?
Posted by Anbarasan over 3 years ago
Work with JSON data
This scenario is possible:
1. Extract the attributes from this json https://tools.learningcontainer.com/sample-json.json
2. Let the chatbot ask: what feature are you interested in and the list should appear:
FirstName, lastName, Gen etc.
3. When the user chooses one of the options, the chatbot responds with the value extracted from the json. That is, if you choose Firstname, the chatbot will return the attribute: Rajesh
Posted by Dan Cristian Alexandrescu over 3 years ago
Partner program
Do you have a partner program for agencies?
Posted by Benjamin Klooß over 3 years ago
Not able to Export the Chat Responses
I am trying to export the chat responses but don't know where the chat is being exported.
Posted by Satish Sharma over 3 years ago
Navigating from one chat window to another
Currently if the user selects a link, a new tab opens, however the chat in the new tab is the same as when the user lands on the website. If this chat is opened, the user gets the below active conversation message. If I select ‘No, go back’ to continue the conversation I am met with the ‘Refresh Page’ message. When I refresh the page nothing happens. Is this because we cannot have to chats open in two windows? Ideally if the user selects a link which opens a new tab, the chat remains open in the new tab, even if they get the message below. We would then want them to be able to continue their chat in this new window.
Active Conversation message:
You have an active conversation in another tab, do you want to continue existing conversation?......
Posted by Abdullah Bin Ali over 3 years ago
Not able to See complete chat in the inbox
Hello, I am not able to see the complete chat in the inbox from a particular chat. In all the chats I can see only a part of the chat done by the bot. Tell me how can I view the complete chat information which is done by the chat bot from first interactions till end.
Posted by Satish Sharma over 3 years ago