Good morning, I'd have some questions about Snatch: 1) Is it possible through Telegram API Bot to make your bot support Markdown or HTML? Since that there's a code for parse_mode (method), to include one of them. Now if I write something in the message's field through HTML, like for example: <b>Hello/b>, the bot would show literally <b>Hello</b> and not *Hello*, in bold as it should be. Also this kind of forum supports Markdown, why don't include it on Snatch? 2) How can I ban an user from my bot? Also, is there a way to implement a sort of anti-flood? Always on Telegram 3) Whenever an user triggers an interaction (for example /start), if this latter writes an input the bot can't recognise, the bot will just keep sending the actual interaction (in this case /start). Is there a way to make sure the bot doesn't respond at all when an user inputs something not recognised by it? 4) I read the pricing section and the differences between the free version and the pro one. What does actually mean "access to all basic features"? And which features does the pro version have, that the free one doesn't? Just the plugins and features the you can always get through Third-Party APIs? Talking about features, I already know about the premium support and that there's no branding. I hope you'll just keep adding plugins and unnecessary features and not become like some other platform where without paying you can't literally do almost anything. It would be a real pity. 5) Do you have any "schedule" about adding and improving Snatchbot's features also on other Channels like Telegram and not just WebChat? For example I would like a lot to be able to choose the position of the quick replies buttons. 6) I read someone talking about the new features of Snatchbot...Are these features the ones of the update of July or did you do another update recently? Also, are these features (mostly) free (except of course for plugins, etc.)? Thank you in advance for the answer and good job!
Posted by Sarah about a year ago
My bot is giving the wrong interactions to questions asked. If I ask What are some compatible modems with a question mark its saying the question mark is a highlighted word and its not. Should I be using synonyms along with the NLP?
Posted by Joquel Halyard about a year ago
I want my bot to say: If you would like to open an account, click HERE I want the 'HERE' to link back to my website. Normally, I have no problem creating a link, but am unable to figure out how to do so here. Looking forward to the solution.
Posted by Kevin Pack about a year ago
Hi, my user name is [email protected] I forget my original password and therefore I cannot reset it. I can access my panel now but I cannot reset it as I cannot correctly enter my current password. Can you help send me a link to [email protected] for me to reset it. Sorry for bothering you. Thank you and Best regards, Alan
Posted by Alan Chung about a year ago
existe alguna manera de implementar snatchbot con twilio para whatsapp, de comunicar las 3 plataformas para crear un bot de mensajería para soporte al cliente. necesito información sobre eso y mas que nada un respuesta de si o no y con información adicional de como implementar si es que se puede si no entonces otras opciones para cumplir el objetivo gracias
Posted by daniela cisneros about a year ago
You are probably sick of tired of me posting about this as much as I am posting about this issue. I just got another post from my bot not my current one but the one from the dead. I am really confused of why this is happening even though its deleted its still sending me messages look at the screenshot this is from today.
Posted by Jimmy about a year ago
Hi, team, my bot id is 60136 there is some issue in loading on mobile and website too I have embedded the code on my website to display a "Bot" button in the lower right of the page but it's taking too much time to load maybe 20-25 second my website URL is http://adivahomes.com
Posted by afroz about a year ago