COMMUNITY

Hello, I am trying to test the bot API with my AWS. Same API is working on other server but not on AWS. Can you please guide me that what kind of configurations are required to make it work on AWS Thanks

Hi, if a user messages my bot with any kind of message, the first interaction comes up, it's weird and I do not know how to stop it.

If I want to remind the participant of my bot with the same bot-message as one of the previous interactions (which is generating a random bot-message from 3 options), what should I do? Also, if I want to send a bot-message with 3 randomized different sentences (e.g. named A, B, and C) . For example, it shows A this time. Then, in another interaction, I want to send the bot message with the same sentences except the one shown before (which means showing one sentence between B and C). For example, it then shows B. Finally, in another interaction, I want to show the last sentence which didn't show in the first two interactions (this time is C). What should I do?

You charged me $10 which I did not approve, I do not have a pro subscription, I still have $10 which are not used and never upgradet the bot but you charged me on my credit card, I already canceld that, this is against the law, I have no subscription, I only added credit once which is not used and you think you can update my balance how you like it or what. You better transfer the money back asap, or I will call it fraud!

By registering with a temporary email, but now I want his doctor with a real email, but I cannot

Hi there, how do I stop the bot completely after the welcome message. I tried all the solutions and failed!

How do i change the agent name or remove it all together?

I have a custom Entity NLP Model to identify the user's division. I want to save this match in a variable for later use. Example: Bot: Hello, what's your division? User: Hi, I'm from [b]XYZ[/b]! [i]*save [b]XYZ[/b] in the connected interaction*[/i] Is there any way of doing this?

Hello! You already told that in webchat you can not allow for user to continue conversation with bot - after some time bot starts from the beginning again. Are there platforms to realise this function? I tried telegram, viber and fb messenger all of them are starting bot from beginning after some short time when user left chat before and returned again.

Buenas tardes, estos días me está pasando que cada cosa que quiero hacer se cuelga y me aparece una leyenda que dice: dialog.confirm y no me deja avanzar mas.