COMMUNITY

I see Mobile Monkey now has bots that integrate with Instagram and interact with users on posts and direct messaging. Will Snatchbot do the same or has plans to?

Hi Support team, My bot ID 72548, under global connection unable to rearrange by dragging and dropping it. Please kindly help to check. Thank you.

My bot stopped working in the middle of the night. I checked if there is an error or something but nothing but working. How can I fix this?

Hi, I have issue with the handover receiver protocol from snatchbot to facebook since we dont plan to use hootsuite to handle the chat Everytime the await response triggered, the messenger receiver shifts from snatchbot to inbox but the problem is the receiver goes to Done Folder in facebook instead of Main Folder, so all the chat receive from snatcbot is not seen in facebook mobile app for example facebook business suite mobile app, unless we open the desktop or web browser business suite Can anyone in snatchbot tell me how to fix this ?

How do I load page with just snatchbot button and not full iframe

Hi, I would like to learn if the case below possible if so how? : When person A sends a message to me via telegram, I will direct(forward) this message immediately to group B automatically. How can I do that? With a bot or? Will appreciate your help! Thanks,

my chatbot keeps repeating same answer on every different questions. can you help with this?

Hi, When I try to use a custom variable in add connection the action to the interaction is never trigger. My custom variable is set correctly : [customVar KEY=VALUE] in the add connection in the variable field do we have to use the KEY name or [showVar=KEY] value Regards

I want to confirm if this platform is mounted on the AWS architecture in the cloud.

Hi I would like a trial of the bot, i also would like to know what bot templet you would recommend for a SaaS. My website is www.serviceset.co.uk