Handover Receiver Issue from Snatchbot to Inbox

Hi, I have issue with the handover receiver protocol from snatchbot to facebook since we dont plan to use hootsuite to handle the chat

Everytime the await response triggered, the messenger receiver shifts from snatchbot to inbox but the problem is the receiver goes to Done Folder in facebook instead of Main Folder, so all the chat receive from snatcbot is not seen in facebook mobile app for example facebook business suite mobile app, unless we open the desktop or web browser business suite

Can anyone in snatchbot tell me how to fix this ?