COMMUNITY

Hi, Love the product. We're a recent startup testing your product but recent some users are telling us they cannot exit chat on mobile. They have no option with no X to allow them to shut the chat window on mobile only. Is this something wrong we have done? Thanks

Good morning, I find the functionality Snatchbot offers very promising, but I have a question regarding the pricing. You say that for free plan, bot's users are unlimited and basic functions are included. How many users can a Facebook Messenger chatbot have per month? Is there a limit of their messages? Is there a limit on number of free bots with such functionality per account? Will upgrading for example one bot to Pro plan affect other bots created on the same account? I am waiting for your reply, Thank you

Can I have a trial account to test integration of this chatbot with whatsapp?

Hi, I want to call a POST API with all the data extracted from chatbot in multiple interactions. Will the webhook be able to send the POST request or i need to use JSON API interaction. I saw the documentation and it says the last message can be sent but is there a way to send all the extracted information to backend (Eg:- name, email, phone number). I don't want to send custom messaged from backend but to just save the data extracted in my database

Json api format for snatch bot is updated I think, As previous utterance with JSON API not working properly

How to deploy bot on my facebook page messenger? i logged in my facebook account when i pressed channels but whenever i tried to message my app my bot is nowhere to be found, pls help me fix this thanks. and more power!

Dear Snatchi Team, I would like to connect two or more bots, or rather I would like to pass the user data from one bot to the next. Scenario: First bot -> Facebook Messenger passes the extracted name to a web chat is that possible ? Once again I would be very grateful for your help Manfred

This is the webhook I have integrated with snatchbot https://wiki-api-snatch.herokuapp.com/wiki/English. I am not getting a response from snatch bot

while verifying a deployed API developed using flask. snatch bot is throwing error as internal server error

Hello. I am working on Coronavirus Chatbot. Bot ID is 110477. Bot gets stuck on the Privacy related prompt. Here, is the screenshot attached. Please help us with this bug.