COMMUNITY
Problem with removed interactions
Hello, all bots have the same problem: In the block "conditional connections" the field "then go to" was deleted. It is empty. When I insert a connection again (no matter if an existing one or a newly created one), the error message "This connection is broken, it may affect the bot scenario. The message remains and cannot be removed. After "then go to" "removed interaction" appears in red although the interaction is present in the "then go to" field.
Posted by Alexander over 3 years ago
application for android
Good afternoon. Does this platform have an application for android where I can receive the messages that come through my bot?
Posted by Maydroid over 3 years ago
When I click on Inbox, it's not showing
Hello, facing problem i.e. When I click on Inbox, it's not showing, every time it seems that the page is loading but stuck over there only. kindly resolve my issue.
Posted by satish over 3 years ago
Snatchbot tracking
I don't know how to do snapchat tracking with GTM. is it possible?
if yes
how to do it.
Posted by deepak over 3 years ago
Live chat stopped working
Hi Team, live chat for our bot again has stopped working for no reason. its already a paid bot and account looks in good condition. kindly investigate urgently. bot id: 130208
Posted by Ab over 3 years ago
Getting This connection is broken, it may affect the bot scenario. error while linking interaction
I have been adding link to the interaction i am getting the following error suddenly
This connection is broken, it may affect the bot scenario.
But the interaction is available.
BotID: 129825
Interation ID: 2156249
Posted by NIDHIN KUMAR over 3 years ago
Can't upload photo on Gallery Card
Hi, is there an issue with uploading photo on Gallery card? Seems like I can't upload a photo.
Posted by Lax over 3 years ago
How to add more users to my account,
Hi! Is it possible to give access to more users/ or add more users to my account but restrict the things they can do to the bot?
Posted by Elisa Guerra over 3 years ago
Inquiry
Hi there again, I tried contacting you guys through email but have not received no responses. I would like to inform about something important, could you please email as I don't want this information displayed here thank you.
Posted by Luqmaan Hadia over 3 years ago
Chat Bot only appears on Splash Page of Website
Website is password protected, with pop up age verification and the chat bot works beyond these features, but only on the front page.
As soon as you navigate to any other pages within the website the chat bot is no longer present
Posted by D Q over 3 years ago