COMMUNITY

Hola, ¿Me gustaría saber si el cierre de mantenimiento de mañana miércoles 22 de abril de 2020 incluirá también el cierre y no disponibilidad de todos los bots activos? Tengo un bot conectado a mi sitio web, por lo tanto, me gustaría saber si los usuarios podrán usarlo durante el tiempo de mantenimiento. Además, si también se cerrarán, ¿tendré que hacer algo para que vuelva a funcionar una vez que finalice el mantenimiento? Gracias

Hi, I would like to know if the maintenance shutdown tomorrow Wednesday 22nd April 2020 will include the shutting down of all live bots too? I have a bot attached to my website hence I would like to know if users will be able to use it during maintenance time. Also, if they will be shut down too will I have to do anything to bring it back live after the maintenance is over? Thanks

hi team snatchbot,i get problem with "extracted data" Commande : Food : humberger - Doublé Price : $ Nb: 1 Drink : Pepsi - 10$ ---------------------------- Info : no onion ---------------------------- Total Price : $ section: Commande food i get : problem - 1 - when i start the first action i can't see the price but if i repeat the action for the second time the Price appear i don't Understand where the problem is . problem - 2- info : no onion ==>> same think in the first action everything work fine i get the extracted data but if i repeat the action the same word appear [no onion] don't change to [no] https://webchat.snatchbot.me/01d4b7587abdc41fef803d32ea4c28ec3272d19b83a9d57f786ed8cf532ffeca thank You for Your help

I'm afraid embed audio in telegram not working( this construction does not do anything there and nothing appears whatever link to mp3 file I'm posting in [audio]AUDIO_URL[/audio]

Hello, I'd like to ask my web visitors their name. However, how can I create a simple connection to the next interaction if I don't know what their possible response will be (ie. contains any part of, doesn't contain etc)? Thanks, Maria

Could someone walk me through the NLP option please? I have done the following: 1. Made an entity 'Positive Emotions' and added 11 samples to it 2. Made an entity 'Negative Emotions and added 11 samples to it 3. Trained both of them 4. Made a bot that asks "How do you feel today". The bot goes to Interaction A if entity Positive Emotions( I feel good) is recognized and Interaction B if entity Negative Emotions(I am in pain) is recognized The Problem: 1. If I keep the condition of go to Interaction A if Positive Emotions is recognized it will recognize even the negative emotions as positive ones. The same goes for if I keep the condition of go to Interaction B if Negative Emotions is recognized. It will recognize all emotions as negative, even the positive ones. 2. If I keep both together it recognizes the one that has been set first. What is happening?

Hi, no matter what I type or share location for the address, it keeps showing error response. I have copied and pasted the exact API key as well.

I am unable to do nested calculation: [ADD [[showVar=totalcost], [MUL [[showVar=price], [extractedData interaction=1616716 fallback=0]]]]] May I know what is the problem?

Hello, Can I train one NLP entity multiple times by selecting different options? For Example : 1. Training by selecting the Match Level as Words 2. Then training by selecting the Match Level as Morphemes Will it train on both or will the second option override the first?

Hello, Is there somewhere to configure the bot to allow .email addresses? I haven't been able to find it anywhere in docs. Thanks for your help.