COMMUNITY

Hi Admin, Are you guys able to disable the message "Please Choose" in Telegram if I were to add quick replies? It can be very confusing for my customers!

Hello good day. I would like to know how I should do so that the chatbot can be seen in full screen seen from my mobile on the website. When I click on the bubble, the chat on my mobile opens completely. What code should I implement, or how should I do?

Hi, I have tried to create an NLP model to identify job titles. I've added sample data with the job titles and trained the model. When I test it with one of the sentences the model is trained with I get the following: Type: Match: Error: : index 19 is out of bounds for axis 0 with size 19 Any idea what this means? Giles

How long are the archives kept? Is it possible to permanently delete messages? I ask this question in connection with GDPR in Europe. Thanks

Hello, I see that Snatchbot's interactions are displayed in a specific order. In each interaction, first all the text part appears then the images and the finally the quick reply buttons. I want to know if there is an option to change this order. For ex. I want 2 lines of text to appear and then a image and then again few lines of text within the same interaction. How is this possible? Please let me know.

Hi Team, Is their a response time limit. I am sending an email from my PHP page by using the Json interaction from BOT. Sometime the email shoot and sometimes it throws the error meassage of BOT. So, just want to know if there is a time limit for getting back Response in Json Interaction? Thanks, Prashan

I am getting something like this appended to the bot response: [email protected]@[email protected]@[email protected]@ingeting.comingenting090909090Vet Ikkeingentingingeningeningentingingentingingen90909090

I am unable to do nested calculation: [ADD [[showVar=totalcost], [MUL [[showVar=price], [extractedData interaction=1616716 fallback=0]]]]] May I know what is the problem?

Hi i embed images in bot message but it doesn't show. The image is uploaded in google drive which is public. would you please advise on this issue?

Hi Support, My bot id is 146284. I am not sure why my API request (2292498) returns error even though i receive a 200 response from verifying my API address. Testing my API address on Postman returns a JSON response has the same fields as those that are in your documentation (https://support.snatchbot.me/docs/using-the-json-api). There were also no requests made to my API when i am testing my bot verified in Postman proxy capture requests. Thank you for your help in advance!