COMMUNITY

(Bot ID = 63806.) My bot lets a user write a message, optionally overwrite it with a new message, and then send. There's a JSON API interaction called "Send?" that tells the user what their message is and gives them options to "Send" or "Write new message". The endpoint associated with this interaction receives the "message" attribute. For the original message, the interaction presents the correct text. If the user selects "Write new message", they go through two more interactions that let them overwrite the original message with a new one, the bot overwriting the old "message" attribute. The user then returns to the "Send?" interaction, which should receive the (overwritten) "message" attribute. Strangely though, it doesn't. When it presents the new message to the user, the text is not updated (it's the same as the original message). This is an issue specific to "Send?" being a JSON API interaction. I tested this by creating a Bot Statement interaction called "send test" and rewiring the bot to use that instead of "Send?". The "send test" interaction does exactly the same thing -- the only difference is the type of interaction -- but it correctly presents the new message, not the original one. How can I fix this? Is this a bug in Snatchbot maybe?

How to get interaction id.

as in documentation,weather template is there... i wanna know in that attribute where custom attributes stored? from where they get user's response and pass into setCity(setcity)

Hello, I see that Snatchbot's interactions are displayed in a specific order. In each interaction, first all the text part appears then the images and the finally the quick reply buttons. I want to know if there is an option to change this order. For ex. I want 2 lines of text to appear and then a image and then again few lines of text within the same interaction. How is this possible? Please let me know.

Can I append the value of a custom variable to the user's response and send an email with this value to our helpdesk mail id

Seem cannot find this function on webchat or unable to receive file/picture once user send us. Or if this function need to be paid plan ?

Hi, I just recently signed up for an account, however when I click the confirmation link in the e-mail i received I receive an error. Is there any way to re-send another link? I cannot log-in as it says I haven't confirmed the e-mail and I cannot register again as the e-mail is already in use. Thanks in advance.

If I test a single action on our bot for the live chat, everything is working as expected. If I test the same interaction in a live situation it's always using interaction as default even if there is no connection to it. Bot_id: 56490 Action #869035 On the bot start select "Live-Chat" to get to the action.

Hi, everyone. I'd be really happy if someone could help me out. I'm creating chatbot here. http://www.web-keiei.sakura.ne.jp/machidatsu02/services/ But when we see it with some kinds of smartphone, the closing button isn't appeared. Like this https://www.evernote.com/l/AQPhMu2bp32o5xZmo6vW_ZSsQPt7CzTcCJU/ We notice this issue at least iPhone 7plus and iPhone 6s. Is there any good ways to solve it? Thank you.

Hey there!I deployed my bot to a slack channel but he just put the first(welcoming) message and it didn't react for any other user interaction Can you help me ? Thank you