COMMUNITY

Hi, everyone! I was wondering if it's possible to customize the "bot is typing" message, other than the bot pre-selected language. Thanks!

Hello, Is there a way to save an attribute on a button click of a gallery card? This is the use case: 1. Gallery contains multiple cards and each card contains multiple buttons (e.g. each card represents one product and each card has 2 buttons: 'More Info' and 'Buy') 2. User clicks on 'Buy' and is redirected to the 'Buy' interaction for the product (card) that he clicked on. So, we have 2 interactions: one shows the products and the other one shows the purchase details of the chosen product. To achieve this, we need to have a way to 'remember' what the user clicked in the first interaction. In the platform, I could only see a button of type 'Blocks', where I can choose the next interaction, but no way to 'remember' what was chosen. Is there a way to achieve this? (quick replies are not really an option because we want to have multiple buttons (different actions) on each card) Best, John

Hi there all i am still very new to this snartchbot but what I am trying to do is when the bot finds a match in the conditional connections it stores and value so i can use it as a search value, i have tried a few ways and cant seem to work it out

Wo stelle ich ein, das der Bot, zum Beispiel nach einem Link-klick automatisch nach zum Beispiel 24 Stunden eine erneute Nachricht verschickt, um den Nutzer an eine Aktion zu erinnern? vielen Dank für die Hilfe

Hi I have embedded the bot in my website and it works perfectly on desktop. On mobiles I can also see the bot but the field for typing in a question is not visible. Many thanks!

I can't even unsubscribe from the bots rss feed is says unsubscribe failed

If the user has been inactive for a specific period of time then the BOT refreshes and starts the conversation again. Can we increase the refresh time?

I need to get the facebook PSID and check with a 3rd party system. Seems PSID attribute is not available under facebook attributes. Can anyone tell me how can I get the PSID from the user chatting from messenger with snachbot?

Can i use the chatbot for the Facebook Posts i.e. when i add the new post including the messenger button, I want the chatbot at that place. Is this thing is possible, If yes then how?

Hi There, I have set up the text disabling function to allow my Facebook bot to only respond when a quick reply button is chosen. This is working fine in test, but on my live Facebook page persons are still being allowed to make random inputs. Please assist.