COMMUNITY

Snatchbot flag icon for Vietnamese (https://snatchbot.me/img/flags_lang2/vi.png) is wrong. The official flag of Vietnam is a red flag with a yellow star in the middle. I believe the current flag icon (a yellow eagle with U.S flag in the middle) is originally a logo used by the Third Republic of Vietnam, which is a government in exile. This oganization has acts of sabotage against current Vietnamese government. Please correct this as it's not the official flag of Vietnam.

I am setting an Attribute with the value of [extractedData interaction=179415 fallback=TEXT]. But at my Api I am receiving "[extractedData interaction= fallback=TEXT]" instead of its value. Please tell me if there is a way to send the value extracted data to an API

Is there a way using either Chatbase or Snatchbot analytics to determine where the traffic is sourced? (e.g. Facebook ad vs. Pinterest ad vs. website link) Thanks!

I'm attempting to create a webhook to create a from my bot. I have been able to do this successfully with most other alternatives, but here I'm unable to find Basic auth or API key to authorise my webhook as it requires credentials to work. Am I missing something, or is this not possible?

Hello, so in a reply of my bot I have multiple If statements based on the replies I gave the bot before. The code appears like this (isn't a better way to write it?): OK, then the total cost is [IF([responseTo interaction=1180608 fallback=no]=I'm 21){[IF([responseTo interaction=1180652 fallback=no]=35 Lessons Package){ € 741,10 for a year subscription of 35 lessons of 30 minutes per lesson including 21% btw. You can pay it in one go or in 3 instalments. The last option has an administration fee of €7,50.}]}] [IF([responseTo interaction=1180608 fallback=no]=I'm older than 21){[IF([responseTo interaction=1180652 fallback=no]=35 Lessons Package){ € 741,10 for a year subscription of 35 lessons of 30 minutes per lesson including 21% btw. You can pay it in one go or in 3 instalments. The last option has an administration fee of €7,50.}]}] [IF([responseTo interaction=1180608 fallback=no]=I'm younger than 21){[IF([responseTo interaction=1180652 fallback=no]=35 Lessons Package){ € 612,50 for a year subscription of 35 lessons of 30 minutes per lesson. You can pay it in one go or in 3 instalments. The last option has an administration fee of €7,50.}]}] The reply I got contains a lot of "}]" like this, that come when the other conditions are not met: OK, then the total cost is € 741,10 for a year subscription of 35 lessons of 30 minutes per lesson including 21% btw. You can pay it in one go or in 3 instalments. The last option has an administration fee of €7,50. }] }] How can I solve this problem? Thanks Luca

Hello I am not able to use reports to view all the message chat in a proper sequence, all the messages are shown in a shuffle way. Kindly view my chat bot and suggest me how I can get all the data given by my customer on chat bot.

Hello, I would like to send a previous user interaction in a webhook/json, but I don't find the way to store it as an user attribute. How can I do this

Hi, I tried to remove bot from my fb page but its not moving from there. Need help urgently. Thanks

I want to ask about the JSON API module. so I want to connect between Snatchbot and Integromat, in which I want to send to Google Spreadsheets and Gmail and I have also prepared custom attributes. when I send it always gets an error response but it works, it's annoying very annoying help. please

Can the snatchbot platform send an automated sequence? If so how do i implement it?