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Custom CSS not working

I used to be able to target and modify HTML elements using CSS followinng this guidance: https://support.snatchbot.me/docs/customizing-chat-window-with-css However, custom CSS seems to have stopped working since your major updates a couple of weeks ago. Is custom CSS no longer possible?
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how do i change my icon

where do i go to do this
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JSON API interaction not working

Hi, I am using the same code as given for the weather chatbot to test JSON API in my chatbot, https://snatchbot.me/bot/45622/build, but it falls back to the Error condition. I tried looking for answers in documentation and community questions, but could not understand what is going wrong. Can you please help?
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How can I reset the Prior Response and Veriables data.

How can I reset the Prior Response and Veriables data. https://prnt.sc/r35dsc
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Limitations

Hi, I am just wondering if there are any limitations in terms of a number of messages/interactions per month for a single bot? Thank you!
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Auto Popup - Can it be delayed in seconds

Adding 1 to the embed code parameters make the Bot popup on load. Can you dekay the pip? I tried putting 5 in the permanent instead of 1 but it looks like it does not take a parameter of second just BOOLEAN switch? It quote annoying to the end user popping up immediately. ( we have enough USELESS cookie monsters pop ups already spoiling the web!)
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Responsive in mobile is flawed

My alternative was iframe inside a fixed popup. But you disabled iframe. Better integration with websites, please. Remove border-radius on mobile too. And they also change to width 100% and height 100% in mobile. - I do not know how to speak English, I'm Brazilian - Translation
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Can't embed the bot for my website

Can't seem to embed the bot to the bottom right of the screen, i'm using google site classics to make my website.
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Push cookie data into chatbot and pass all responses to webhook

I want to pass a variable of an affiliate ID into the chatbot and then I want to take all of the responses that I have collected with the chatbot and send them to a webhook so that I can use that data in Zapier
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Interaction not reachable by buttons of rich cards

I'm experiencing an issue that i can not assign a specific interaction to a button of my rich cards. There will always occurr another interaction (always the same). I tried creating a new rich card, a new button, a new interaction with a rich card but i can not assign this specific destination interaction. The destination interaction is working fine when the connection source is no button or when tested individually. The BotID is 55965 and the destination interaction is 854532.