COMMUNITY
Change language in chat window
Hi,
Is it possible to change the language in the chat window. Such as "is typing..."
Posted by Jean de Dieu Ndayisaba over 5 years ago
Bot not responding to live messages
Hi Team,
I've upgraded my bot to pro account, but suddenly bot is not responding to live messages. bot id is 130208. Thanks.
Posted by Abdullah Bin Ali over 3 years ago
Display a message above Avatar before opening
Hi
is it possible to display a message above the avatar before opening to get the user to click and open it?
KR Jan
Posted by Jan Knobeloch almost 5 years ago
Broadcast won't stop sending notifications
I have made a few Viber brodcast notifications, but after deleting them, I still recieve messages. How do I stop it?
Posted by Grega Ajdisek almost 5 years ago
Conversation history
Hi
Can User's entire chat history be emailed to us?? if no, any other option to know what options user has selected??
Posted by Deepa over 5 years ago
Bot error, works unreliably
Hi, we are trying to implement our bot on our website. At times the chatbot works fine, but more often when anyone clicks the chat open just a message is displayed: "Error, server error or bot has been unpublished" (I am paraphrasing). Do you happen to know why this happens and what can be done about it?
Posted by Atte over 4 years ago
Telegram embed audio not working
I'm afraid embed audio in telegram not working(
this construction does not do anything there and nothing appears whatever link to mp3 file I'm posting in
[audio]AUDIO_URL[/audio]
Posted by Josh Smith about 4 years ago
HIPAA compliance
Is Snatch Bot completely HIPAA compliant, without any need for further coding or dealing with AWS on our end?
Posted by Raghav Suri over 6 years ago
Custom CSS not working
I used to be able to target and modify HTML elements using CSS followinng this guidance: https://support.snatchbot.me/docs/customizing-chat-window-with-css
However, custom CSS seems to have stopped working since your major updates a couple of weeks ago. Is custom CSS no longer possible?
Posted by Jack over 4 years ago
how do i change my icon
where do i go to do this
Posted by michael about 5 years ago