ANSWERED

Conversation - Human Interaction Not Working

Can I get help in using the "Await Response" interaction, it is not working for me. It loads the "Await Response" interaction but then the human user is not able to take over. Nothing happens when the human user enters the message.
ANSWERED

RSS Feed and adding image

Hi, I just started the support ticket about adding an image to a card. I'm so sorry, I made a mistake. I'm having an issue adding the image to the RSS Feed cards. When I add the image URL, the image doesn't show up at all. The RSS Feed connect and bring in the RSS articles but the image I associate with it does not show up. What could be the issue? Again thanks and I await your reply
ANSWERED

Remove Menu Persistant

is required to leave the persistant menu in facebook and web connections? im making a bot for a client and he dont like the snatch bot signature in persistant menu :s

Problem with facebook channel

Hello, I am creating my new bot and I want to publish it to a Facebook channel and I connected my account, so far so good, the problem is that where it appears to select the page, it only shows one of my pages that already has a bot with you, but all the other pages that I manage do not appear, what can I do there?
ANSWERED

Integrate with iOS and android app

Hi, Loving the product and successfully tested on my website. Can you let me know if i can integrate it as easily on my iOS and android mobile apps as i did it on my website? Or we need to go the long way via JSON API's .
ANSWERED

Reporting & Phone Number Capture

Two questions. Is there a way to programatically generate a report daily and email it to the admin of the bot? And can you collect a phone number like this (555)-444-4444 ? No one is going to want to type +15554444444 . That is not the best user experience. Thank you. Douglas
ANSWERED

Telegram custom keyboard

Hi, I am interested in creating a bot for Telegram which asks users to share their contact details through the custom keyboard. i want to ask if this is supported in Snatchbot. Also if it is, then once the user send their contact details how can the bot use it, lets say if i want to store it in Google Sheets. Thanks
ANSWERED

PHP Arrays

I was wondering if I could implement this PHP code on the API side: $menu[] = array( array( "text" => "bottone1", "callback_data" => "/test1"), array( "text" => "bottone2", "callback_data" => "/test2"), ); $menu[] = array( array( "text" => "bottone3", "callback_data" => "/test3"), ); Of course this is only a part of the complete code, I just published its core. This code allows an user to implement an inline keyboard in its bot, and this keyboard is pretty similar to the $suggested_replies (quick replies) which is explained in the documentation. I would like to add this code to the API side. Unlucky on Telegram quick replies are introduced by a "Choose:" first, which I don't want, but I still need the inline keyboard, so I thought that maybe I could use my code to add it. Is this possible? Please answer as fast as you can, thank you.
ANSWERED

I can not see my bot on the internet explorer,I can see only the white page, what should I do?

THE ID IS id: 28115
ANSWERED

Whatsapp approval

Hi , I'm trying to get FB Business settings / requests approval (all ok at our side) but always getting You can’t accept 360dialog’s request access to MultiplierApp because of technical issues. can you pls help? We are expanding BRazil > Latam and it would be very helpfull integrated with Snatchbot. tks