COMMUNITY

How to hide the chatbot on mobile devices? Does anyone know? Thanks!

Hi, I know that SnatchBot does not require any programming skills to create a chatbot. I was just wondering if there is any way I could get the source code of my chatbot? I need the source code for academic purposes.

Good Day everyone. I would like to know if SnatchBot can be deployed on SharePoint Online modern pages? I am currently building a SharePoint Online intranet and they would like to have ChatBot Functionality and I am very interested in SnatchBot. Would this be possible?

Even though my BOT is deployed on webchat, at times I get error stating "error connecting to bot - BOT has been unpublished by it's creator" and then it works only if I republish it which affects continuity. What could be the reason for this or how can I remove this issue?

There is a bot managing my FB page but I don't have access to it. Can I disconnect from my end or get some assistance with getting access to it to disable some settings?

Hello, I Wanted to know if the chatbot had unlimited users and messages with the free plan? Thank's you !

I'm sending my snatchbot.me to people, and I want to know how many unique users try it. However, the user id changes for each session regardless of whether or not it's a new user. Is there a way to tell when a user is doing two sessions vs. if it's a new user that came through? I noticed that the webhook tutorial pulls the IP address for the user, but when I tried setting up a webhook, IP address wasn't one of the variables I extracted. https://www.youtube.com/watch?v=-xJm-BG2xvs Appreciate your help in resolving this!

Hi there! We need to install the chatbot to our platform. The issue is next: chatbot should play the personal assistant role. Userstory: customer leaves his email and asks a question in chat. Bot reads this, send him a defualt message like " please give me a few minutes, I need to check", then he goes to our DataBase (like a search), finds the F&Q table (with already prepared questions and answers)m then he looks for most aprropriate questions (by using words from customers question) and sends the most suitable answer to the customer. If there no useful content in F&Q table, chatbot sends the default message to user that our support will connect with hime in 1 day at the same time the users question goes to the support email. And now my question is: Can you please specify if your services could be useful for us or not? Many thanks in advance.

I'm trying to capture a user input and assign it to a custom variable. But when the user inputs their name, the bot freezes and won't connect to the next interaction. How do I fix this?

Hi, I'm looking to create a chat bot for Wechat. Is there any plans to add support for wechat? Or are there technical limitations that prevent Wechat from being added. In the brochure, it mentions Wechat as a large platform, so I think it would be a great addition to the current channels. Thanks