COMMUNITY

Hi, I would like to create an Faq Bot where it answers basic questions and provides answers. How can this be done?

Is it possible to interact with a user that is currently awaiting Response, using snatchbot API get message and post message from a self developed web app? I would like to have a way to use bot as some kind of routing service for messages incoming from any channel to my app

How can I stop the Chatbot when I started to interact with people live?

Hi, I developed a bot for a quiz. It worked fine for quite a while. But recently I have noticed that messages are sent repeatedly (5 to 12 times in a row). There is no new trigger and it just happens randomly to different messages. Why is this? Can someone help me to solve it? Thanks & BR, Sylvie

Hi As above such as First Name, Last Name, Street Address, Suburb/city, state, zip, post code, other custom variables such as best time to contact etc is this best done with questions or how?. I can see there are presets for email phone etc. Thanks in advance.

Hi! I've put the embed code on my website and the bot works. However, I must click on the icon to start the conversation with the bot. How can I set the bot to automatically open the chat and start a conversation immediately after people land on my website? So people wouldn't have to click on the chat button to open it, but it would open automatically itself right away. Have a great day and looking forward to your reply :)

hi. everything works, but still not right padding from the bot-output... please help. thanks. here is my css code: .chat__starter .mat-primary { background-color: #898989 !important; border-color: #ffffff !important; font-color: #000 !important; border-radius: 10px !important; } .message { margin-bottom: 0px !important; margin-top: 0px !important; margin-left: 0px !important; margin-right: 0px !important; } .chat__header { border-color: #ffffff !important; } .chat__body { border-radius: 2px !important; border-color: #ffffff !important; margin-bottom: 0px !important; margin-top: 0px !important; margin-left: 0px !important; margin-right: 0px !important padding-right: 0px; padding-left: 0px; font-size: 14px !important;} .chat__input { border-radius: 4px !important; border-color: #ffffff !important; font-size: 14px; background-color: #ffffff !important; } .message__body-img { border-size: 1px !important; border-color: #ffffff !important; font-size: 14px !important; background-color: #ffffff !important; } .messagelink { font-size: 15px !important; border-color: #ffffff !important; background-color: #ffffff !important; } .messagewrapper { font-size: 15px !important; border-color: #ffffff !important; margin-bottom: 0px; margin-right: 0px; margin-left: 0px; padding-right: 0px; padding-left: 0px; background-color: #ffffff !important; } .message__body { background-color: #ffffff !important; border-color: #ffffff !important; border-radius: 20px !important; margin-bottom: 0px; margin-right: 0px; margin-left: 0px; padding-right: 0px; padding-left: 0px; } .message__date {display: none !important;} .chat__form { background-color: #ffffff !important; margin-bottom: 0px; margin-right: 0px; margin-left: 0px; padding-right: 0px; padding-left: 0px; border-color: #ffffff !important; } .chat__audio { background-color: #ffffff! important; } .chat__avatar { background-color: #ffffff !important; border-color: #ffffff !important; border-radius: 20px !important; } .message__suggested-btn:hover { box-shadow: 0 4px 5px -2px rgba(0, 0, 0, 0.5); }

Hello I couldn't find a fresh topic of this kind so I'm starting a new one.. Is there any limitation on number of messages on a free plan? Thanks

Good morning, I find the functionality Snatchbot offers very promising, but I have a question regarding the pricing. You say that for free plan, bot's users are unlimited and basic functions are included. How many users can a Facebook Messenger chatbot have per month? Is there a limit of their messages? Is there a limit on number of free bots with such functionality per account? Will upgrading for example one bot to Pro plan affect other bots created on the same account? I am waiting for your reply, Thank you

Hi, i saw in the script that is possibile to pass user's id parameter at the bot adding a variable in the scritp. Can you detail it with an example? /* for authentication of its users, you can define your userID (add &userID={login})