Hi Snatchbot Team, I'm using this sample link as an API request: https://snatchbot.me/channels/api/api/id36419/app<key>/aps<secret>?user_id=user001&message=Test, whenever i execute that for the first time, it generates the first part of the chatbot together with its quickreplies which is good. However, whenever i execute that link for the second time together with what has been clicked from the quickreplies and put it on the message parameter, the bot isn't responding anything. Please help. Thanks
Posted by Ejay Opiniano 4 months ago
Hello, is it possible to schedule messages to go through at a specific time, regardless of time zone. ManyChat calls it "time travel", where the subscriber receives the message at 6am for example, regardless of where in the world they are. We do a daily devotion and send to subscribers worldwide on a daily basis.
Posted by Rene Lubbe 3 months ago
I think it is silly to require users to upload a custom icon for each bot. I just spent a few minutes searching the web to find an icon. My goal is to build a bot, not choose icons. I suggest having a set default of icons to choose from or using a placeholder icon if none is selected.
Posted by Daniel Helsten 3 months ago
Hello good Morning. I am not able to register the payment to update my Bot to the pro version. I get an error saying: "Error processing the transaction on the credit card, please contact the issuing bank for more details, or insert another card." Now try placing another card and nothing. Also, I want to add that I saw a video tutorial in case I did something wrong, and in the video I got 2 methods of payment (PayPal or Visa) in which, I only get a white square to select. I wait fast answer.
Posted by Luciano 3 months ago
Hello, I have a new issue when trying to use a FB channel, it used to be OK before but I have an issue now. My FB account is connected : OK But I cannot see any of the FB pages managed. I have tried to create a new page using your regular procedure, the page is create in my FB but again I do not see it in the list. Even when I refresh. A video here of what I do: https://www.dropbox.com/s/8puwa41r0u5snoo/Enregistrement%20de%20l%E2%80%99%C3%A9cran%202019-02-01%20%C3%A0%2022.34.42.mov?dl=0 I have tried with other bots, different browsers, closed and re-open my FB, etc Nothing works. Any help ? Thanks Best Alain
Posted by Alain VILLENAVE 2 months ago
Hello! While sending yourself an automated email alert through send email I know you can update the email subject. Is there a way to update the body of the email. Also is there a way to use the custom attributes in the email alert sent to yourself? Thank you!!
Posted by Shrey Arora 8 months ago
Hello good day. I would like to know how I should do so that the chatbot can be seen in full screen seen from my mobile on the website. When I click on the bubble, the chat on my mobile opens completely. What code should I implement, or how should I do?
Posted by Botty 4 months ago
Hi there, Would you be able to provide further information on your data security? I have been reviewing your documentation and the FAQ and I am not able to find any detail about your data security e.g. where are the servers located, is the data encrypted, are communications encrypted as well, etc. Thanks, Manu
Posted by Manu about a month ago