Hello good day. I would like to know how I should do so that the chatbot can be seen in full screen seen from my mobile on the website. When I click on the bubble, the chat on my mobile opens completely. What code should I implement, or how should I do?
Posted by Botty 6 months ago
Hey, i am having troubles with the NLP part, the BOT does not seem to use my custom NLP, furthermore, it does not respect the "do nothing" policy either when it comes to the "Helo" interaction. Do you have any recommendation to resolve my problems? Thanks in advance!
Posted by Georgi 6 months ago
I have some Python code on my local system that I need to use as the backend for my bot. How do I pass data from the bot to the backend? As the Py code is on my local system, I don't have an API address for it as required by the JSON interaction (unless someone can guide me with making it). This Py code needs to be my backend as it connects to a set of databases, and provides certain other functionalities.
Posted by Abc 6 months ago
Hi, I have setup an API call to my web hook. It works fine on the web chat, but the API is never triggered when using Facebook messenger (it just idles). P.s. trying to use this as an alternative to attributes which dont seem to be saving on Facebook messenger (https://support.snatchbot.me/discuss/5c62b93d730f6201d14f6f63 - My previous post). Please rather prioritize that issue. Bot ID: 44972 Many Thanks Kai
Posted by Kai Parsons 5 months ago
Hello I had a problem with a bot that I had created. it worked well and when I wanted to test on Facebook. I had no reaction. Then I went on my profile snatchbot the bot was deleted and I ended up with old bots that I had done when I tested the functions and when I want to reconnect to my Facebook I receive this message "Unconfigured application: This application is currently under development, and you can not access it." Use an authorized test user account or contact an application administrator to gain access. " I do not understand why this sudden change If you can help me thank you in advance
Posted by Jean-Frédéric Kouamé 11 months ago
Hi Team, Is their a response time limit. I am sending an email from my PHP page by using the Json interaction from BOT. Sometime the email shoot and sometimes it throws the error meassage of BOT. So, just want to know if there is a time limit for getting back Response in Json Interaction? Thanks, Prashan
Posted by Prashan Kumar Bawari 10 months ago
Hello, I have been asked by a client to implement a chat bot on their charity website and am looking favourably at dialogflow. During requirements gathering, there were two specific requirements that I am unable to confirm are possible using dialogflow. Could you help me understand if the following are possible please? 1. Is it possible to make the bot interact with the website? What I mean by that is, if the user clicks a hyperlink or tells the bot they want to do a specific task, the bot should not just respond with an answer; it should actually navigate the web page too. So, if the user lands on the website homepage www.example.com, the bot launches and asks the user what they would like to do. If the user types "I'd like to make a donation", the bot should navigate the website to www.excample.com/make-a-donation and then explain how to make a donation. 2. Similar interaction is required the other way around as well, so I need the bot to react to the user changing specific DOM elements. For example, if the user picks a value from a drop down list, the bot needs to detect that value change and react with some text.
Posted by Damian Taylor 8 months ago
Hi, To a client buy a produt through the bot, need to select the product, make the payment and after the confirmation i can redirect to the address registration. Is there any way to when the client click in payment in gallery with the product, he will be redirected to the address registration and after that the payment for one product of a products list could be done (the same order than the typical e-commerce store)?
Posted by j 7 months ago
My bot needs to take whatever the user types and search for relevant results. I created the Google Custom Search Engine (GCSE) as required, and have pasted the API key and engine ID. When I tested the CSE on the Google control panel (on developers.google), it worked as I expected it to work. However, on the bot, it any query triggers the error response. How do I use the Search interaction?
Posted by Samar 6 months ago
Hi SnatchBot, I just finsihed my bot and implemented it on my website. Unfortunately it takes like 5-7 seconds to open the bot after klicking on the icon. Is there a possibility to speed that up? I implemented the bot on a blank website: https://surveys.mobrog.com/?ID=76 But even now its very slow. Can you help me? Kind regards, Gerrit
Posted by Gerrit 2 months ago