Hi Team, I'm trying to create a connection in my number extraction interaction based on the extracted data value. There is no place to define the action once the condition is met (See attached screenshot in next comment). It doesn't let me save the connection, gives an error that "You must fill all fields to save". As you can see, I've already filled all the fields. This is in: Bot ID: 25452 Interaction ID: 356120
Posted by Abhishek Agarwal 6 months ago
As in title, I can't add my bot to messenger. I do the following steps: Add another channel Facebook Messenger Use page (I pick a page) Save a greeting message Then I go to "messenger extensions" I click "submit your bot" I pick a page, and nothing happens? I couldn't find any tutorial on how to connect the bot to messenger, Could you please guide me through step by step? Thank you in advance
Posted by Lukasz Krauze 6 months ago
Hello, I have a problem with my two bots on Facebook. The problem is that my bots keep typing and then...nothing. Even if I use the button. I tried to reset on Snatchbot and Facebook. Could you fix it please ? Thks Vincent
Posted by Vincent Pasquiou 4 months ago
Hi everyone. I made a chatbot few months ago. I used [video]https://www.6tsz.com/images/G1/G1-01.mp4[/video] to embed video in my chatbot. Few months ago, I tested it and it worked, it got a preview image and will play in full screen once I click the preview image. However, I tried today. It didn't work now, it becomes a sentence not a video. What should I do? I don't want upload it to youtube. How can I fix it? Thank you.
Posted by Lee Cheuk Lam 8 months ago
Hey guys! Can we create automated sequences for Messenger on Snatchbot? Example: the user clicks on a button and automatically subscribes to a sequence, where he will receive a message in 5 minutes, another one in 24h, other one in 48h... Can we do it? Thanks!
Posted by Saulo 8 months ago
Hello guys, I have created a bot with 19 interactions already. But, now I want to include another interaction right after the first interaction and want the first interaction to fallback to this new interaction. I tried adding a new interaction at the end and connect it with the very first interaction, but it's messing up the bot. The fallback option is not working. So I want to know how can I add a new interaction between interactions.
Posted by Asrarr 7 months ago
I am new to snatch bot , I build my first bot but I am facing a problem . The problem is when the BOT ask an "essay question" to the user it doesn't accept the USER TEXT ANSWER . whenever the use type and answer the BOT resend the last interactions . How can I stop this ?
Posted by Dr.Ahmed 6 months ago
Is there a way for snatchbot to send a message depending on the current time? I am making a support bot and our customer workers are only available during 8:30am to 5:00pm lets say its 9am then the bot would say: Please wait, someone will talk to you shortly... and if its 8pm it would say: Our customer service is currently offline.. blah blah... thank you !
Posted by Jessy 6 months ago
Is it possible to send an error message from json api? If it's not possible, i hope could be an interesting add on to json api. I could use it to validate user input and request it to verify data inserted telling it the right format
Posted by Massimo Maringoni 3 months ago
I'm using the pre-trained model to Detect Persons to ask and capture user's full name. It's working fine in the Test Mode, except I can't find how to pass the value of the detected person's name to a variable.
Posted by Abhishek Agarwal 2 months ago