Exit Chatbot?

So I've created my first Chatbot for FB Messenger, but I need to ask potentially a daft question - how does a user EXIT a chatbot and just send a message via Messenger? I'm stuck in a loop of Goodbye messages every time a user tries to end their interaction. Help!

Posted by Lindsey Mason Ross about a year ago

Messenger Composer Issue

Hello There, It appears suddenly the input by user is disabled (on mobile no keyword pops and on desktop it says: "Composer is disabled for this thread.") Is this feature went premium? and if so, why the minimum pricing is quite high (10,000 is a lot) Thanks in advance

Posted by Ilan Peer 8 months ago

Full Screen chat bot

It is possible to display the chat bot full screen on a website instead of just as a button?

Posted by Nini Harris about a year ago

Greeting Message on Facebook

How may I address my user's direct with their name or surname?

Posted by Aliza Cahn about a year ago

HIPAA Compliant

Is this BOT HIPAA Compliant?

Posted by Faheem Khatri about a year ago

If I want to integrate a web services and APIs from external source, how can I do that?

Firstly, you can find more information at this link https://support.snatchbot.me/v1.0/reference In case, you want to integrate a chat with 3rd party APIs or API which you’ve developed, we would need to integrate them separately ourselves, our API is for external use by others. Depends the volume of the messages expected we could envisage to integrate external API’s.

Posted by Elie Berros about a year ago

Telegram

Hey :) can i use my bots on telegram in any way ? thanks

Posted by Doron Elad about a year ago

Add response to custom atributes

Hello, is it possible to ask a few questions, like name, phone number, company etc, save all that and after it send it by email? I am trying to use Custom attributes, but i don't know what i should put on the attribute value, i want that to be what the user writes. Thanks

Posted by João Antunes about a year ago

Custom css

Not able to upload custom css file from the channels options.

Posted by Franco Abraham about a year ago

Using template seems to disable my text input

I cannot seem to allow text input when I am using a template. Could someone advise how to do so?

Posted by barry ng 11 months ago

change bot name

How do I change the bot name and picture?

Posted by waqiuddin 10 months ago

When will Whatsapp open their platform?

At the DLD conference, Munich in early 2016, Jan Koum, co-founder of Whatsapp announced that they will be opening up their platform for third-party integrations but did not specify when they will be doing so.

Posted by Aliza Cahn about a year ago

How can I have a default message show on the input box

How can I have a default message show on the input box of first time users. I want to have something like "start" or anything

Posted by Oloyede about a year ago

Getting user data?

Hello, I'm having a website which contains news about a certain football team. When my news writers decide there is a certain news topic that is consider to be "breaking news", they can click a button which triggers a mail newsletter and a push notification. My website also has a rather large Facebook group linked to it. I would like to extend the mail and push notifications with a Messenger chatbot which will supply the breaking news to people who have subscribed to receive it. The subscription process through the chatbot has been more or less built. I am now wonder how I can trigger a broadcast, with data from my website, to all subscribed users. The most convenient way would be sending the news topic from my website to the chatbot to target a certain group of users (I serve content in 5 languages and I should divide my subscribed users into categories per language). How can this be done? E.g. 50 users have subscribed through my chatbot to receive a message on breaking news. Of those 50 users, 6 of them subscribed for English news content. A news writer clicks a button in my website's back office triggering the sending of breaking news, but only to the English subscribers. How can I make sure I target only these 6 users from my example? Do I need to store all user data in my own database with the correct categories (on subscribe) or is there a way to just trigger an entire group of users from an API?

Posted by David Lamproye 10 months ago

Any doc on integration of snatchbot with api.ai aka dialogflow?

I would love to integrate my snatchbot with apia.i or dialogflow . Any doc on its integration? I believe it can work because snatchbot has api and json plugin You can check this : https://dialogflow.com/docs/fulfillment#webhook-example

Posted by Jide 8 months ago

Multiple Questions

I am not a programmer but trying to learn a bit as Snatchbot is totally fascinating: 1. In pizza demo, how can you choose more than one ingredient at a time? 2. How can you remove ingredient you have already chosen? 3. How can bot colors be changed - like text and text box? 4. How can two or more templates be combined? Thanks, Robert

Posted by Robert Schoolcraft 7 months ago

Can´t connect my bot to facebook messenger

I follow this steps and still cannot enable messenger: 1) Click on Add facebook messenger 2) I accept the permissions. 3) on publish i select my facebook page. But i cannot save, and channel doesn't appear enabled when i click close.

Posted by Ari 8 months ago

email alert for conversation with format message

Hi snatchbot, i have an issue, can snatchbot send email alert with format message? it's like Bot: What is your name? user: tony bot: where do you work? user: indonesia . . . what your email? tony@gmail.com what your phone number? 9799799999. and then snatch give an email alert with message like Bot Name: Tekomsel IOT (prototype) Bot ID: 10372343244 ModuleID: 24324 Platform Type: webchat UserID: webchat.152342342319197484700.testing User message: tony, indonesia, tony@gmail.com, 9799799999 can snatchbot do this? there is no documentation to make this..

Posted by Lukman Hakim about a year ago

Custom variable or Attribute

Hello, Is it possible to set a attribute or a custom variable from my backend, through a response or API, for example customerAge.

Posted by PPaul 10 months ago

Can I remove the Snatchbot branding?

Posted by Sarit Barzili about a year ago