So I've created my first Chatbot for FB Messenger, but I need to ask potentially a daft question - how does a user EXIT a chatbot and just send a message via Messenger? I'm stuck in a loop of Goodbye messages every time a user tries to end their interaction. Help!
Posted by Lindsey Mason Ross about a year ago
Hello There, It appears suddenly the input by user is disabled (on mobile no keyword pops and on desktop it says: "Composer is disabled for this thread.") Is this feature went premium? and if so, why the minimum pricing is quite high (10,000 is a lot) Thanks in advance
Posted by Ilan Peer 8 months ago
Firstly, you can find more information at this link https://support.snatchbot.me/v1.0/reference In case, you want to integrate a chat with 3rd party APIs or API which you’ve developed, we would need to integrate them separately ourselves, our API is for external use by others. Depends the volume of the messages expected we could envisage to integrate external API’s.
Posted by Elie Berros about a year ago
Hello, is it possible to ask a few questions, like name, phone number, company etc, save all that and after it send it by email? I am trying to use Custom attributes, but i don't know what i should put on the attribute value, i want that to be what the user writes. Thanks
Posted by João Antunes about a year ago
Hello, I'm having a website which contains news about a certain football team. When my news writers decide there is a certain news topic that is consider to be "breaking news", they can click a button which triggers a mail newsletter and a push notification. My website also has a rather large Facebook group linked to it. I would like to extend the mail and push notifications with a Messenger chatbot which will supply the breaking news to people who have subscribed to receive it. The subscription process through the chatbot has been more or less built. I am now wonder how I can trigger a broadcast, with data from my website, to all subscribed users. The most convenient way would be sending the news topic from my website to the chatbot to target a certain group of users (I serve content in 5 languages and I should divide my subscribed users into categories per language). How can this be done? E.g. 50 users have subscribed through my chatbot to receive a message on breaking news. Of those 50 users, 6 of them subscribed for English news content. A news writer clicks a button in my website's back office triggering the sending of breaking news, but only to the English subscribers. How can I make sure I target only these 6 users from my example? Do I need to store all user data in my own database with the correct categories (on subscribe) or is there a way to just trigger an entire group of users from an API?
Posted by David Lamproye 10 months ago
I would love to integrate my snatchbot with apia.i or dialogflow . Any doc on its integration? I believe it can work because snatchbot has api and json plugin You can check this : https://dialogflow.com/docs/fulfillment#webhook-example
Posted by Jide 8 months ago
I am not a programmer but trying to learn a bit as Snatchbot is totally fascinating: 1. In pizza demo, how can you choose more than one ingredient at a time? 2. How can you remove ingredient you have already chosen? 3. How can bot colors be changed - like text and text box? 4. How can two or more templates be combined? Thanks, Robert
Posted by Robert Schoolcraft 7 months ago
I follow this steps and still cannot enable messenger: 1) Click on Add facebook messenger 2) I accept the permissions. 3) on publish i select my facebook page. But i cannot save, and channel doesn't appear enabled when i click close.
Posted by Ari 8 months ago
Hi snatchbot, i have an issue, can snatchbot send email alert with format message? it's like Bot: What is your name? user: tony bot: where do you work? user: indonesia . . . what your email? firstname.lastname@example.org what your phone number? 9799799999. and then snatch give an email alert with message like Bot Name: Tekomsel IOT (prototype) Bot ID: 10372343244 ModuleID: 24324 Platform Type: webchat UserID: webchat.152342342319197484700.testing User message: tony, indonesia, email@example.com, 9799799999 can snatchbot do this? there is no documentation to make this..
Posted by Lukman Hakim about a year ago