All the global connections on my bots simply disapeared ...I mean they still show there but the part in which shows if they are exact match or whole keyword for example all look blank ...and I cannot change them ...can you help me ? all the best and congrats for the great product I have a couple guys going live this next month
Posted by Marcos Paulo 5 months ago
Hello, it's been over 2 months that I designed this chatbot to integrate with my wordpress site but the problem is that I use a page builder for all my pages and it does not integrate with Snatchbot when I put the code in HTML, the page changes formatting, my page builder is Elementor and it also has an HTML widget but it still does not fit, please can you me to say how to integrate a Snatchbot with an elementor page
Posted by Webmaniac 3 months ago
Hello, I'm trying to change the color of the background to 'transparent'. I'm using the "frame the webchat URL" option and I'd like chat messages to overlay over a background image. I understand that I need to upload a custom css file; however, I can locate the correct style element. Any help is appreciated. Also, if anyone in the community has worked with CSS files, I'd love to hire you to get some custom CSS help.
Posted by DR 5 months ago
Hi, I've created a conditional response related to a keyword submitted by the user and the conditional response fires as it should do, but then if the user types anything at all after that, the bot fires that response again, instead of reverting to the fall back of doing nothing? See here screen shot: https://s3-eu-west-1.amazonaws.com/invent/snatch+bot+explainer+2.png Also is there are way to make double tiered condition that effect each over, like a condition within a condition? For instance, Can I make a long list of keywords to appear anywhere in the user response, but filter them through one other overarching keyword? eg Keyword list: T-shirt, Hoodie, poloshirt, vest, random item of clothing Overarching filter word: Price Thanks Lee
Posted by Lee 4 months ago
Hey !! I have an interaction with two different models for the business purpose . The problem is that they are not working together just one of them is getting the user reaction if in case that the other model should work .But both of them are working fine separability in case that there is only one model represented in the interaction . how can I make different models in the same interaction response to the user input?
Posted by Abir Hajji 7 months ago
I've been facing issues using the Facebook Messenger bot platform, where occasionally after a user sends a response, the bot hangs and freezes with an animated speech bubble displaying "..." or "snatchbot is typing", failing to send the intended bot message. However, I was able to solve the issue by repeating the same user response again, which affects user audiences. Does anyone else experience this problem? Can it be identified and solved? Thank you
Posted by Samuel W. 6 months ago
Hi Team, Thanks for all the help. I found a silly issue, while chatting when a new instance comes and User clicks on the Arrow without typing anything, it gives the last conversation text as reply. Please suggest is we have a solution to this. Thanks, Prashan
Posted by Prashan Kumar Bawari 6 months ago
For example the bot asks for the users name, date of birth and favourite football team. Then an email is sent in the following format. Name: Josh Smith Date of Birth: 27/03/1950 Favourite football team: Barcelona Thank you
Posted by Joseph Davies 5 months ago